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Technical Delivery Professional
Technical Delivery Professional-March 2024
Bengaluru
Mar 28, 2026
About Technical Delivery Professional

  Technical Delivery Professional

  Job Req ID: 28408

  Posting Date: 23 Jan 2024

  Function: Strategy, Transformation & Business Intelligence

  Location:

  Outer Ring Road, Bellandur, Bengaluru, India

  Salary: Competitive

  Recruiter: Madhuri Soni

  Hiring Manager: Subhajit Saha

  Location: Bangalore

  Mode – Hybrid

  Why BT

  We’ve always been an organisation with a purpose; to use the power of communication to make a better world. You can trace this back to our beginning as pioneers of the world’s firs telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport.

  Today in this fast-changing, always on, digital world our purpose remains true. Yet the market conditions, regulations and competition we face are tougher than ever before. So, if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future.

  What I’ll be doing – your accountabilities

  Be able to understand and articulate designs with key stakeholders

  Ensure the scope of delivery is understood, that the technical solution meets the business need and that plans are comprehensive and are achieved.

  Identify prerequisites to technical deliveries and ensure that they are delivered

  Identify when technical deliveries are at risk and take corrective action to resolve

  Make recommendations for improvements to processes.

  Engage with clients and suppliers including internal stakeholders (regular stakeholder comms)

  Regular reporting updates to advise of progress to all stakeholders

  Supports engagement with third party suppliers on technical solution requirements

  Responsible for ensuring the scoping of e2e testing

  Produce and agree technical delivery plan and manage dependencies

  Manage RAG status and expectations of a technical delivery with relevant stakeholders

  Run a regular project review forum with all stakeholders

  Risks/issues/finances/status/resources

  Ensure mitigation of the risks and issues

  Manage handover to operations and the customer

  Stakeholder management

  Identify and implement changes to improve quality and reduce costs

  Accountable for resourcing strategy to meet the planning milestones within a high-level programme

  For external projects, accountable for the overall end to end success for the planning and implementation activities of the project

  For internal projects, accountable for the overall end to end success of the project

  You will manage orders to meet agreed Key Performance Indicators (KPIs) such as Agreed RFS dates and Right First-Time measures

  You will manage Vendors/Suppliers and Field engineering teams on the delivery of global build deployments via work-packages that adhere to the BT Health and Safety policies and meet all Global Networks Engineering Standards guidelines

  You will update the master Global POP Information Database (GPID) after every deployment with confirmation of on-site contact, skills etc.

  You will proactively prevent problems by acting before they occur, managing the overall status of your workstack, owning, addressing, and escalating issues impacting the delivery of your orders

  You will consider any opportunities for CI by taking ownership, identifying viable solutions & driving them through to successful implementation including capturing business benefits

  You will proactively own and develop your specific specialist lead role within the team, ensuring that the wider team receives any necessary training in your dedicated area and also proactive engage with any key stakeholders as appropriate

  Experience you would be expected to have

  Project management skills/experience –

  Good knowledge of networks/infrastructure and related network management, products, and services –

  Knowledge of Global Network Suppliers – E.G. Cisco, Juniper, Ericsson, Ciena, Huawei, Nortel -

  Experience of a process driven work-flow environment

  Strong understanding of BT’s Global networks and technologies

  Who is the BT Group

  We're the leading communications provider with customers in 180 countries. Across the world we enable customer's digital transformations so they can thrive. Our focus is simple: be the global provider-of-choice for managed network and IT infrastructure services.

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