Technical Delivery Professional
Job Req ID: 28408
Posting Date: 23 Jan 2024
Function: Strategy, Transformation & Business Intelligence
Location:
Outer Ring Road, Bellandur, Bengaluru, India
Salary: Competitive
Recruiter: Madhuri Soni
Hiring Manager: Subhajit Saha
Location: Bangalore
Mode – Hybrid
Why BT
We’ve always been an organisation with a purpose; to use the power of communication to make a better world. You can trace this back to our beginning as pioneers of the world’s firs telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport.
Today in this fast-changing, always on, digital world our purpose remains true. Yet the market conditions, regulations and competition we face are tougher than ever before. So, if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future.
What I’ll be doing – your accountabilities
Be able to understand and articulate designs with key stakeholders
Ensure the scope of delivery is understood, that the technical solution meets the business need and that plans are comprehensive and are achieved.
Identify prerequisites to technical deliveries and ensure that they are delivered
Identify when technical deliveries are at risk and take corrective action to resolve
Make recommendations for improvements to processes.
Engage with clients and suppliers including internal stakeholders (regular stakeholder comms)
Regular reporting updates to advise of progress to all stakeholders
Supports engagement with third party suppliers on technical solution requirements
Responsible for ensuring the scoping of e2e testing
Produce and agree technical delivery plan and manage dependencies
Manage RAG status and expectations of a technical delivery with relevant stakeholders
Run a regular project review forum with all stakeholders
Risks/issues/finances/status/resources
Ensure mitigation of the risks and issues
Manage handover to operations and the customer
Stakeholder management
Identify and implement changes to improve quality and reduce costs
Accountable for resourcing strategy to meet the planning milestones within a high-level programme
For external projects, accountable for the overall end to end success for the planning and implementation activities of the project
For internal projects, accountable for the overall end to end success of the project
You will manage orders to meet agreed Key Performance Indicators (KPIs) such as Agreed RFS dates and Right First-Time measures
You will manage Vendors/Suppliers and Field engineering teams on the delivery of global build deployments via work-packages that adhere to the BT Health and Safety policies and meet all Global Networks Engineering Standards guidelines
You will update the master Global POP Information Database (GPID) after every deployment with confirmation of on-site contact, skills etc.
You will proactively prevent problems by acting before they occur, managing the overall status of your workstack, owning, addressing, and escalating issues impacting the delivery of your orders
You will consider any opportunities for CI by taking ownership, identifying viable solutions & driving them through to successful implementation including capturing business benefits
You will proactively own and develop your specific specialist lead role within the team, ensuring that the wider team receives any necessary training in your dedicated area and also proactive engage with any key stakeholders as appropriate
Experience you would be expected to have
Project management skills/experience –
Good knowledge of networks/infrastructure and related network management, products, and services –
Knowledge of Global Network Suppliers – E.G. Cisco, Juniper, Ericsson, Ciena, Huawei, Nortel -
Experience of a process driven work-flow environment
Strong understanding of BT’s Global networks and technologies
Who is the BT Group
We're the leading communications provider with customers in 180 countries. Across the world we enable customer's digital transformations so they can thrive. Our focus is simple: be the global provider-of-choice for managed network and IT infrastructure services.