Now Brewing – Technical Delivery Manager! #tobeapartner
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
This job contributes to Starbucks success by delivering high-quality, reliable, and stable technologies and security capabilities in support of the Starbucks Engineering Platform. This position is accountable for managing and facilitating the product and services releases including plan and schedule end to end testing and production deployments across multiple technology platforms.
Models and acts in accordance with Starbucks guiding principles.
As a Leader, you will
• Develop and manage product release management lifecycle processes across integrated
products, applications and systems
• Initiate, scope, controls, monitor, and deploy changes throughout the entire software
development lifecycle
• Bring definition to complex technology projects and are skilled at navigating ambiguous new
frontiers
• Build relationships and foster teamwork to inspire and lead the teams to deliver their best
work
Summary of Key Responsibilities
• Ensures all project teams working on the program understand and work toward
accomplishing the business vision, goals and objectives of the program deliverables.
• Analyze and evaluate key interdependencies and their impacts for technology initiatives and
projects in the program.
• Monitor and manage product release schedules to ensure that key milestones are met and
that projects are delivered effectively to achieve the overall goals and objectives of the
program.
• Drive engagement with product, program, engineering, end to end testing, and support
teams to align on scope, critical milestones, release cadence, delivery and support
requirements.
• Responsible for all pre-release planning activities including develop and manage
deployment plans, pre-launch rehearsals, release readiness review, etc.
• Lead and coordinate activities related to all releases including the execution of deployment
plans and readiness checklists in partnership with teams across the organization to ensure
timely delivery.
• Collaborate with Product, Engineering, and cross functional teams to ensure critical risks
and issues are assessed and managed on an ongoing basis.
• Proactively monitor and control all release aspects: provide corrective actions and
communications to appropriate stakeholders as needed. Develop risk management and
contingency plan for all releases.
• Continuously optimizes product delivery and release processes on a predictable, sustainable
cadence with high quality products.
• Provide guidance and support for cross-scrum teams and product owners to ensure proper
backlog prioritization and assignment in alignment with delivery commitment.
Basic Qualifications
• Bachelor’s degree in computer science, software engineering, information technology or
related field, or equivalent experience.
• 5 years of professional IT industry experience.
• 3 years of Release Management with custom developed product or service delivery and
consumer off-the-shelf application software builds and deployments in an agile
environment.
• 3 years of Program/Project Management experience.
We’d love to hear from people with:
• Ability to work across disciplines for alignment on product delivery expectations.
• Exceptional communication and presentation skills to effectively communicate with diverse
audiences at various levels of the organization.
• Strong leadership skills, including the ability to build and inspire cross-functional
collaborative teams.
• Advanced technical skills with application and system software development.
• Strong understanding of server, database, storage and network infrastructure concepts and
technologies.
• Understanding of application and system architecture
• Understanding of Cloud computing services including Software as a Service (SaaS), Platform
as a Service (PaaS), and Infrastructure as a Service (IaaS).
• Applied expertise in Release Management best practices and approaches for custom
developed, consumer off-the-shelf, and digital applications.
• Competency supporting continuous integration and delivery processes.
• Ability to explain complex issues in conventional terms.
Join us and be part of something bigger. Apply today!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [email protected].