The Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

　　Responsibilities:

　　Define business, financial, and operations requirements and systems goals through partnership with decision makers, systems owners and end users

　　Identify and establish scope and parameters of systems analysis to define outcome criteria and measure-taking actions

　　Analyze business processes, gaps in capabilities, as well as appropriate data sources, interfaces and process changes required to address capability gaps

　　Generate and compile reports based on findings, including probable causes and potential solutions to systems issues

　　Provide advice and counsel related to technology or operations of the business, ensure essential procedures are followed and contribute to defining standards

　　Filter, prioritize and validate potentially complex material from multiple sources and perform other duties and functions as assigned

　　Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

　　Qualifications:

　　5-8 years of experience in business analysis or systems analysis

　　Demonstrated ability to effectively use complex analytical, interpretive and problem-solving techniques

　　Proven interpersonal, diplomatic and influencing skills

　　Consistently demonstrate clear and concise written and verbal communication

　　Education:

　　Bachelor's degree/University degree or equivalent experienceJob Family Group:

　　Technology

　　Job Family:

　　Business Analysis / Client Services

　　Time Type:

　　Citi is an equal opportunity and affirmative action employer.

　　Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

　　Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

　　View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

　　View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

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　　Citi is an equal opportunity and affirmative action employer.

　　Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.