Job Number 24010812

　　Job Category Sales & Marketing

　　Location St. Pancras Renaissance Hotel London, Euston Road, London, London, United Kingdom

　　Schedule Full-Time

　　Located Remotely? N

　　Relocation? N

　　Position Type Management

　　Let your passion for discovery become a career. Explore, discover, share and inspire at St Pancras Renaissance Hotel

　　Position Summary

　　As the local, on property sales contact for customers, the Senior Sales Manager MICE is responsible for proactively soliciting and managing a profile of group/catering-related accounts primarily in the agency market with some corporate opportunity with the objective of driving group and event business through off- and on-site appointments, presentations, fam trips and trade shows. Role works closely with Above Property Teams where agency is owned within these teams, focus for on-property role is agencies outside of NST/MST remit. Along with the hotel other members of property sales team, manages group/catering opportunities not handled by the Event Booking Centre. Actively up-sells each business opportunity to maximise revenue opportunity.

　　You’ll need to know your stuff:

　　The position will be targeted primarily to develop new business in the group/event segment for the existing year and to a great degree will be targeted to deliver contracted business for future years. Clear market responsibility, as well as targets based against the hotel’s budgets will ensure a focused approach. The targets will be based around revenue production in the following markets: Groups & Catering (Banqueting)

　　Solid sales & account managements skills are essential, with a strong knowledge of group & banqueting trends and procedures. A good researcher, negotiator and client focused approach is required. The candidate should be able to show strong knowledge of constructing and executing sales & client action plans. There should be excellent communication (verbal & written) skills, confident presentation ability and a second language would be an advantage. Direct sales experience is essential (including skills in dealing with travel/event decision makers) as is experience in the group/banqueting sales market.

　　The successful candidate will have the following:

　　Skills and Knowledge

　　Report writing & project management skills

　　Excellent selling skills and understanding of sales processes; can effectively up sell products and services; can bring a sale to closure

　　Knowledge of contractual agreements and legal implications

　　Knowledge of the hotel & company pricing policies, as well as negotiation guidelines

　　Strong customer and development and relationship management skills

　　Knowledge of group, extended stay and transient business

　　Technical Expertise

　　Works collaboratively with off-property sales channels (e.g., Global Sales, Enterprise Sales, Event Booking Center, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicate

　　Plays a proactive part in the Sales Strategy Meeting and is aware of selling requirements, restrictions and actions stemming from this meeting.

　　Proactively identifies, qualifies and solicits new group/catering business to achieve personal and hotel revenue goals.

　　Ensures that the correct contracts and administration are completed and filed in an orderly fashion, to give quick access to client information.

　　Utilise Opera S&C and SFA to manage sales & account relationships, as well as group/banqueting bookings. Ensure that information is correct, up to date and the database is current.

　　Activities include sales calls, entertainment, FAM trips, trade shows, etc.

　　Conducts site inspections

　　Guest Satisfaction

　　Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction.Note : This description is not intended to establish a total definition of the job, but an outline of the duties.

　　Perks you deserve:

　　Free Access to the Gym and spa.

　　Free meals at work

　　Free uniform & dry-cleaning service.

　　Free enrolment of BenefitHub - Access to unlimited deals of retailers and more.

　　Discount of 50% in any of the St Pancras outlets.

　　Marriott Discount Card enabling to benefits from hotel room, gift shops and F&B across 130 countries.

　　Travel Loan.

　　31 days holiday including of Bank holidays & increasing with service.

　　Annual Performance Review pay.

　　Cycle to work scheme.

　　Pension & Life Assurance.

　　Employee Assistant Program.

　　Comprehensive Training and Development program.

　　Private Medical Insurance.

　　Awards and recognition celebrations and many more….

　　Do you want to be part of a team of talented people, passionate about creating extraordinary experiences in London’s most iconic hotel? Then we look forward to receiving your application

　　Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

　　At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.