We are so glad you are interested in joining AT&T.

　　Education:

　　Job Description:

　　Overall Purpose: Responsible for the overall reliability and operations of AT&T’s IPAG network through trouble and change management within a 24X7 organization. Key Roles and Responsibilities: Provide technical support and troubleshoot network issues, triage and communicate event status and coordinate root cause analysis. Solves Tier 2 issues independently and works with additional support teams and vendors as needed. Supports the IPAG, VPLS, and MetroE network through alarm and ticket systems, change management systems, software and equipment upgrades, individual designed customized scripts, customer notifications, and business partner escalations. Provides real time in-depth analysis and trouble resolution of incidents associated with the Juniper, Cisco, and associated Operations Support Systems and Data Communications Network Technology platforms. Provides tech troubleshooting and leadership to recover from the most complex network problems. May lead cross-functional teams on specific issues and/or projects. Shift Work Requirements: 24x7 work environment – willing and able to work all shifts, including weekends, nights, and holiday. Key Competencies and Skills – Education and Qualifications: • Understanding of Layer Two Switching concepts, VLAN configuration and troubleshooting, IEEE 802.3z Gigabit Ethernet Standard, TCP/IP, and working knowledge with Juniper and Cisco switch and router platforms. • Excellent communication and teamwork to perform complex assignments, troubleshoot and maintain the network, and communicate and coordinate with internal and external teams. • Ability to analyze Layer 1 circuit/networking issues and routing problems with an overall understanding of Ethernet transport principles. • Requires operations and networking background and technical background in data communications, switches, and routers. • Education: Preferred Bachelor’s degree in Math, Science, Engineering, Computer Sciences or Operations. • Certifications: Preferred CCNA, JNCIS, or CompTIA Network+ • Experience: 3-5 years in a network operations environment.

　　Weekly Hours:

　　40

　　Time Type:

　　Regular

　　Location:

　　Bangalore, Karnataka, India

　　It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

　　AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws

　　We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status