WHAT YOU'LL DO

　　Teaming@BCG promotes BCG's mission: driving value for our clients and growing our people. It unlocks the potential of our teams to jointly deliver outstanding client impact, professional growth and long-term personal sustainability. There has been an enormous investment into Teaming@BCG over the last years and we are excited to further push the global adoption of our 3 Teaming values: value focus, team trust and growth mindset.

　　To bring our Teaming vision to life, we are actively driving a portfolio of high-impact, global initiatives aimed at activating our consulting teams across hierarchies and regions. As Teaming@BCG Manager, your role is instrumental in ensuring the success of our global strategic endeavors.

　　You will join the Global Teaming@BCG team and contribute to:

　　• The MDP Case Feedback initiative: This will be your initial focus throughout the global roll-out in 2024. This initiative aims at collecting, analyzing and activating valuable feedback from case teams for our Managing Directors and Partners (MDPs) once a project is completed. We are building an ecosystem consisting of a global survey as well as powerful analytics, notifications and dashboards. Our MDPs will directly benefit as we are providing them with actionable insights to enhance their performance and growth. Within this offer your role has three main components:

　　• 1) Setting up and running operations (~40%): You will help our case teams and senior leaders have an outstanding feedback experience, as you will be responsible for setting up and running operations to help our users to resolve their data issues. You do this by investigating inquiries, correcting data-related issues using the respective BCG IT systems and driving resolutions with adjacent functions. This requires proficiency in data analysis and correction with high attention to detail. On a daily basis, you will interact with BCGers across the firm, including many of the most senior members of the organization as they reach out to you when they encounter issues

　　• 2) Conducting data analytics and generating insights (~30%): It is critical that you see the bigger picture and suggest longer-term optimizations for the overall initiative. This includes analyzing patterns in issue requests and developing recommendations on how to address them going forward. All with the goal in mind of creating a better user experience for our case teams and MDPs

　　In addition you will also own the creation of reports and communication about survey results towards global BCG leadership

　　• 3) Developing concepts (~30%): You will contribute to the strategy and direction of the initiative by supporting the development of solutions in critical areas: This includes the integration in the wider BCG ecosystem (working with functions like staffing and IT) as well as the next iteration of our tech product and our approach to activate results

　　• Other strategic Teaming initiatives: In the longer term you will also play a key role in other strategic initiatives that help us drive the advancement of the Teaming agenda. Key contributions will be:

　　• 1) Concept development: Planning, designing & optimizing initiatives to ensure BCG leadership is supported to adopt Teaming@BCG best practices and tools

　　• 2) Change management and execution: Executing the roll-out of our initiatives through behavioral change campaigns at scale by working with and influencing stakeholders across regions and cohorts

　　YOU'RE GOOD AT

　　Data Proficiency: Demonstrate expertise in working with data, including investigating, correcting data in IT systems, and conducting reporting and analysis

　　Problem-Solving and Strategic Thinking: Show strong problem-solving abilities, intellectual curiosity, the readiness to tackle challenges and the ability to build data-driven hypotheses

　　Communication Skills: Display exceptional verbal and written communication skills. Independently communicate with the organization's most senior members to resolve their issues and develop reports

　　Organization and Time Management: Exhibit excellent organization and time management skills, consistently meeting deadlines

　　Attention to Detail: Prioritize meticulous attention to detail and follow-through, ensuring tasks are executed with precision

　　YOU BRING (EXPERIENCE & QUALIFICATIONS)

　　Professional Experience: ~5 years of relevant professional experience with a minimum of 2 years consulting experience

　　Technical Proficiency: Demonstrate advanced skills in Microsoft Office, especially PowerPoint and Excel, Alteryx and Tableau skills as a plus

　　Cultural Fluency: Excel in cross-cultural communication and collaboration, working effectively with diverse teams

　　Confidentiality: Uphold the highest ethical standards, respecting the confidentiality of all BCG and employee information

　　YOU'LL WORK WITH

　　The global Teaming@BCG team

　　The Teaming@BCG teams (global/ regional/ system-based) running our strategic initiatives

　　Other functions within BCG that the strategic initiatives are interfacing with (e.g. staffing operations)

　　* Our global Consulting Teams as our users