IS Global Service Center (GSC) operating from Chennai, India, is a part of IS supporting Expeditors IT operations. IS GSC has grown to 430+ employees today delivering world class Information services globally. This Product based Strategic Center's IT transformation has delivered a radical change to Expeditors IT manpower profile and skills over the past three years and will continue to deliver services as we continue to grow responsibly in the coming years.

　　The Information Services (IS) Team Manager leads and manages agile teams of 8+ people. Those teams are responsible for delivering and maintaining the systems that enable their Portfolio to support Expeditors’ business excellence. The Team Manager is responsible for coaching and mentoring their team members, ensuring that they have the training and tools to do their jobs, and supporting their growth so that they and their teams are healthy and performing well. The Team Manager is responsible for ensuring that their teams understand expectations and how their work is tied to Portfolio performance. The Team Manager will manage any enterprise risk, provider relationships, and/or assets as required by the Portfolio Leader. Team Managers need to optimize their teams to achieve their Portfolio’s desired outcomes and be biased towards execution. The Team Manager understands logistics in general, their specific domain very well, how to foster DevSecOps, and how the Technology and Process Architectures work to enable Portfolio success.

　　KEY RESPONSIBILITIES·        

　　Support their people’s development and career growth

　　Develops strategic partnership with respective business stakeholders

　　Completely aligned with Portfolio management

　　Understand, support, and communicate the Global IS vision and strategy

　　Embrace the Process Architecture

　　Includes but not limited to Lean, Agile, and Scaled Agile Framework principles and practices

　　Ensure the availability, security and performance of Portfolio system

　　Deliver tangible business value through execution of a Portfolio’s initiatives, programs and projects

　　Deliver continuous improvement across IS operational responsibilities with measurable outcomes

　　Ensure their people understand how their work is tied to outcomes

　　Overseeing enterprise risk management, provider relationships, and/or asset management as required by the Portfolio Leader

　　Mandatory to have experience in Project/Program management

　　Personal and professional alignment with Expeditors culture and ten critical success factors

　　Proven experience as a logistics and technology oriented leader.

　　Strong leadership, management, financial, communication and execution capabilities.

　　Experienced problem solver, strong collaborator and able to provide clarity around complex topics.

　　Experience with DevSecOps, Lean, Agile and the Scaled Agile Framework (SAFe).

　　Assertive personality, interpersonal, action and outcome driven leadership.

　　Ability to actively inspire, coach, mentor and motivate.

　　Ability to promote autonomy, mastery and purpose, through empowerment and creating leaders.

　　Expeditors offers excellent benefits:

　　Paid Vacation, Holiday

　　Health Plan: Medical Insurance

　　Employee Stock Purchase Plan

　　Training and Education Programs

　　Unlimited opportunities for career advancement