The Systems Engineer III is responsible for leading the design and implementation of highly complex solutions according to existing IT infrastructure standards and vendor best practices. The Systems Engineer III will work with Technical Lead and Solution Architect to define new standards and best practices. The Systems Engineer III works on new and difficult technologies; leading the effort in driving delivery. This role contributes specialized knowledge across the breadth of the solution design process and can take on tasks outside of their area of specialization. The Systems Engineer III acts as third-tier support within the Enterprise Operations group to resolve production incidents, lead root cause analysis, and identify corrective actions. The Systems Engineer III provides advance guidance to other team members on technical matters related to their specializations, and may include focused product research and analysis when required. The Systems Engineer III will act as a thought leader for their core technical competencies as well as bring their diverse experience on all technical and operational disciplines to provide direction across the team.

　　Essential Duties and Responsibilities:

　　Works with the Application Team to design and implement projects

　　Creates and maintains configuration artifacts for their respective technologies and takes a holistic view of these documents in relation to the Configuration Management and Application Lifecycle disciplines

　　Defines Standard Operating Procedures (SOP's) and best practices for their respective technologies

　　Adheres to Information Security policies ensuring technical documents are created and available

　　Provides input into departmental standards under guidance of the Technical Lead

　　Creates Knowledge Base Articles (KBA's) for their respective technologies and conducts training for other team members

　　Conducts capacity planning and identifying proactive maintenance on their respective technologies and services to ensure service delivery

　　Applies a rigorous troubleshooting methodology and often leads large-scale cross-team troubleshooting efforts. Ensures these approaches are distributed and incorporated across the team members

　　Contributes in the development of automated repeatable scripts and orchestration

　　Focuses on supporting automation of operations processes and data collection for security compliance audits, capacity forecasting and performance monitoring

　　Contributes to the architecture peer review process

　　Provides after-hours support for Infrastructure related emergencies as well occasional weekend maintenance

　　Contributes to the modernization of Maxim infrastructure strategy by helping evaluate, implement, and manage cloud based infrastructure and moving toward a more hybrid data center strategy

　　Interacts with customers and staff at the technical level, as required

　　Works with Enterprise Architecture in evaluating technologies that best fit Maxim's systems infrastructure strategies

　　Take on and lead large tasks and responsibilities that are within or closely related to their areas of knowledge as it relates to special projects or resolving difficult technical issues

　　Regularly engages in continual learning on their own time for their continued professional development

　　Minimum Requirements:

　　Bachelor’s Degree in a related area or 12-15 years of experience in the field

　　Twelve (12) years of direct experience with Microsoft products, to include Windows Server and Exchange Server, as well as Active Directory

　　MCSE or similar certifications are preferred. Certifications or specialized training in a particular discipline is a plus (i.e. Virtualization, Security, Storage, Cloud etc.)

　　Experience supporting and working with Software Development Lifecycle (Agile, SCRUM, DevOps), Project Management Lifecycle, and IT Service Management (ITIL) processes

　　Direct leadership experience with a broad range of technologies and concepts listed below, have lead the delivery of projects for these technologies, and demonstrated advanced technical knowledge as a Subject Matter Expert (SME) in several of these areas

　　Server and Storage hardware (Cisco, NetApp, Pure Storage)

　　Microsoft Azure Infrastructure and Platform Services

　　Microsoft O365 Identity, Messaging, and Collaborative Service

　　Operations Automation Including Scripting Languages (Powershell, Python, BASH, etc.) and Interacting with REST APIs

　　Microsoft Windows Server platforms and services (DNS, DHCP, PKI)

　　System Management (Microsoft Systems Center, SolarWinds, SCCM)

　　Virtualization and Cloud (VMware, Citrix, Hyper-V, Azure)

　　Identity and Access Management (Active Directory, FIM/MIM, SSO/ADFS, Centrify)

　　Enterprise Backup and Disaster Recovery (Rubrik, Zerto)

　　Enterprise Messaging (Exchange, Symantec Enterprise Vault, Lync)

　　System Security (DLP, vulnerability assessment and remediation, Anti-Virus, Host-based Firewall)

　　Web Server platforms (IIS, Apache, SharePoint, F5 Load Balancers)

　　Proactively identifies risks and issues and drives them to resolution

　　Ability to effectively elicit/provide information to and from appropriate individuals (including, but not limited to, supervisors, co-workers, clients) via strong communication skills; proficiency in the English language may be required

　　On-Site Hybrid Work Model, 3 days/week in-office

　　After potential 2 weeks fulltime in-person for training

　　$125,000 / year

　　Salary offers can vary based on work experience and competency evaluations in interview process.

　　Benefits

　　At Maxim Healthcare Staffing, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:

　　Competitive pay & weekly paychecks

　　Health, dental, vision, and life insurance

　　401(k) savings plan

　　Awards and recognition programs

　　*Benefit eligibility is dependent on employment status.

　　About Maxim Healthcare Staffing

　　Maxim Healthcare Staffing has been making a difference in the lives of our patients, caregivers, and employees for more than 30 years. Our nationwide suite of services includes home healthcare, companion and behavioral care, healthcare staffing, and workforce solutions. Maxim's commitment to customer service, compassionate patient care, and filling critical staffing needs makes us a trusted partner wherever healthcare is needed.

　　Maxim Healthcare Staffing is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.