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　　Supervises and ensures the day to day operations, maintenance, and improvements to the physical infrastructure of the data center. Additionally, provides training, expertise and experience to the Data Center Technicians and the Facilities Technicians. Regular, predictable attendance is essential for satisfactory performance.

　　Working at NTT

　　ESSENTIAL DUTIES & RESPONSIBILITIES

　　Supervises the Data Center Technicians and the Facilities Technicians.

　　Operates and maintains data center in such a condition as to assure the most optimal uptime to customers for facilities services (electrical, cooling, etc. measured by Five 9’s).

　　Tasks out the CFOps team in such a way that complies with all local, state, and federal requirements for fire, health and Life Safety.

　　Provides tasking for the daily operations and maintenance scheduling of non-critical and critical maintenance.

　　Ensures the CFOps team works effectively to achieve the CFOps goals, reviewing budget, staff planning, NPS, efficiency, etc.

　　Analyzes data center equipment to obtain maximum effectiveness and efficiency; safety, cost, equipment longevity, and reliability.

　　Conducts in-depth training with the Data Center Technicians on equipment, PM’s, QA and CFOps procedures/processes.

　　Manages and maintains all training documentation; provides documentation to HR.

　　Ensures data center operates at maximum efficiency, including: analyzing existing operating conditions, recommending new technologies, maintaining customer SLA requirements, and improving overall efficiency while maintaining budget expectations.

　　Works with customers to provide successful installs that exceed expectations – delight the customer.

　　Supervises the safety and well-being of all CFOps team.

　　Responsible for shift assignments, timekeeping review & approval and PTO approval for all assigned Data Center Technicians and Facilities Technicians.

　　Writes and Reviews non-critical and critical Method of Procedures (MOP’s), Standard Operating Procedures (SOP), Standard Method of Procedure (SMP) and provides input.

　　Supervises the execution of non-critical and critical Method of Procedures and ensures their thorough completion.

　　Performs other duties as assigned.

　　KNOWLEDGE, SKILLS & ABILITIES

　　Strong background in electrical and mechanical systems design review, layout, installation, commissioning and operations

　　Expert knowledge of low voltage systems, including fire, security and PLCs

　　Expert knowledge of NFPA Electrical, Fire and Life Safety and building codes

　　Expert knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25 and compliance issues

　　Expert knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations)

　　Experienced with data trending / tracking and analysis and ability to rapidly learn and use PC based, integrated critical monitoring systems

　　Strong supervisor skills

　　Excellent communication skills, both written and oral

　　Extensive hands-on experience installing, maintaining and troubleshooting large commercial and industrial mechanical & electrical systems including:

　　12kV switchgear

　　480/277 and 208/120 volt electrical generation and distribution systems

　　Diesel powered AC generator plants up to 2MW

　　Static UPS systems

　　Multi-string flooded cell batteries and monitoring systems

　　Static switches

　　PLC and relay logic controls

　　Power monitoring systems

　　Data center power distribution and management systems

　　VFD Drives

　　Large Centrifugal Chillers

　　Cooling Towers

　　Water Treatment Systems

　　HVAC equipment

　　Computer Room AC Units (CRACs)

　　Kyoto Cooling Units (where applicable)

　　Operating Building Management and Industrial PLC Control Systems

　　Emergency Standby Diesel Generator Systems

　　Fuel/Oil systems, Fuel/Oil Day tanks and Fuel/Oil Storage Tanks

　　Knowledge of NFPA 25, sprinkler and dry-stand pipe systems, including Emergency Fire Pump where applicable

　　Chilled/Condenser Water Pump

　　Well/Vault or Sump Pumps

　　Domestic Water systems, including BackFlow Prevention devices.

　　Proficient with MS Office Suite (Word, Excel, PowerPoint, Project)

　　Ability to train the electrical and mechanical teams on the systems and the procedures.

　　Ability to conduct power & fire system capacity, safety and code compliance assessments.

　　Ability to operate in and promote a rigorous process-driven, team environment.

　　Ability to logically analyze and solve problems.

　　Ability to multi-task multiple projects

　　Detailed oriented.

　　#GlobalDataCentersCareers

　　What will make you a good fit for the role?

　　EDUCATION & EXPERIENCE

　　Bachelor of Science in Engineering degree or equivalent work experience normally obtained with 5-6 years’ related experience.

　　A minimum of 5 or more years in a mechanical/electrical position within critical facilities, including Power or critical electrical power/mechanical environment (preference given to data center, hospital, semi- conductor or power plant experience).

　　Minimum of two or more years as a foreman, lead or senior level technician in a critical facility environment.

　　Certified Electrician preferred in state where assigned.

　　CPR/First Aid and NFPA70E Certification during employment.

　　Forklift Certified.

　　PHYSICAL REQUIREMENTS

　　Primarily walking, standing, and bending with some sitting.

　　Ability to communicate effectively with verbal, visual and listening skills.

　　Able to lift heavy equipment, up to 50 pounds.

　　Close visual work on a computer terminal.

　　Dexterity of hands and fingers to operate any required equipment as well as to operate computer keyboard, mouse, and other technical instruments.

　　Ability to climb ladders and work on raised platform.

　　WORK CONDITIONS

　　Typical data center work environment with varying temperatures and loud noises.

　　Extensive daily usage of a computer or workstation.

　　Work on site; no telecommuting.

　　SPECIAL REQUIREMENTS

　　Must be comfortable working in a highly critical, fast paced environment shifting priorities.

　　Must be able to respond to emergency situations at the data center.

　　Must be willing to be part of the after-hours notification and escalation protocol.

　　Must carry a cell phone for availability during assigned shift and emergency situations.

　　Must be willing to work outside normal business hours, including weekends, late nights, holidays.

　　Must wear leather close-toed shoes with a solid rubber sole.

　　Must possess a current, valid state-issued driver’s license.

　　This position requires work to be done onsite at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable.

　　NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $101,000 - $139,000.

　　All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.

　　Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.

　　Equal Opportunity Employer

　　NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

　　Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society?

　　Join our growing global NTT family and you’ll be part of the world’s largest ICT company (by revenue). We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future.

　　We employ 40,000 people across 57 countries. By bringing together the world’s best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it’s key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future.

　　You’ll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success!