Do you have a passion for helping others? Looking for a Credit Services supervisory position that values integrity and teamwork? If so, you'll fit right in with Spectrum's Customer Service team!

　　Spectrum maintains our 32 million customers by offering trailblazing products and services. Our goal is not only to exceed the expectations of our users, but our employees too!

　　Spectrum's Customer Service team works directly with our customers, focusing on their needs and keeping them informed of all things Charter. It's a communication-focused job that allows you to showcase your real-time problem solving skills. You'd be joining a positive team with quality expectations that values partnership, long-term career growth, and great work-life balance.

　　LOCATION

　　12238 Silicon Drive, Suite 129

　　San Antonio, Texas 78249

　　(near the intersection of IH-10 & De Zavala Road)

　　BE PART OF THE CONNECTION

　　As a Credit Services Supervisor, your focus is the supervision of personnel supporting Credit Services and its various sub-functions. You'll coach representatives on the keys to delivering consistently accurate results. It'll be a highly collaborative team environment, colleagues supporting customers as well as each other!

　　WHAT OUR CREDIT SERVICES SUPERVISORS ENJOY MOST

　　Providing management to Credit Services support personnelResolving internal and external customer escalated situationsCoaching staff and assisting in their developmentMotivating team members to reach management objectives

　　WHAT YOU'LL BRING TO SPECTRUM

　　Required Qualifications

　　Experience: Related work: 6 years, ICOMs/CSG billing systemEducation: Bachelor's degree or equivalent experience Technical Skills: Knowledge of cable television products and servicesSkills: Effective verbal and written communicationSchedule: Some travel required

　　Preferred Qualifications

　　Ability to develop process documentationUnderstanding of general accounting and billing proceduresEffective prioritization and organization in an always changing environment

　　SPECTRUM CONNECTS YOU TO MORE

　　Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the companySupportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideasLearning Culture: With a focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic careerTotal Rewards: See all the ways we invest in you-at work and in life

　　Apply now, connect a friend to this opportunity or sign up for job alerts!

　　CCO400 2023-20752 2023

　　Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

　　A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

　　Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

　　Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.