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Superintendent
Superintendent-March 2024
Buzzards Bay
Mar 28, 2026
About Superintendent

  The Superintendent position is a key member of the management team andreports to the Utility Manager. The incumbent is accountable andresponsible for the maintenance and operation of water supply anddistribution systems as well as the wastewater collection systems andtreatment equipment. The Superintendent also performs routine to complextechnical and administrative assignments, including the supervision ofwater and wastewater collection systems personnel, preparing work plans,assuring quality control, managing and tracking cost, ensuring safetyprograms and practices and maintaining good working relations among theteam. ESSENTIAL JOB DUTIES: Serves as the supervisor of operations forthe water and wastewater system. Oversees the operations and maintenanceof the water distribution system and water supply facilities, including,but not limited to, main lines, valves, service lines, hydrants, wells,pumps, purification equipment, treatment facilities, reservoirs, motorcontrol centers, automatic control valves and meters of all types.Oversees the operations and maintenance of the wastewater collectionsystem, including, but not limited to, lift stations, collection lines,manholes, cleanouts, laterals, applicable grease traps, cleaning andcamera inspection/logging of collection systems, motor control centers,treatment facilities and maintenance of all equipment. Coordinates andschedules the daily operations of water supply and distribution andwastewater personnel. Ensures proper system pressures and disinfectantresiduals are maintained throughout the distribution systems. Usingcompany specified CMMS software, develops and implements preventivemaintenance programs for various water and wastewater facilities andequipment. Ensures all water supply/distribution facilities andwastewater facilities, and operations and maintenance programs, complywith applicable Federal, State and local ordinances and regulations.Ensures the safety of all operations by conducting safety meetings andinspections and providing documentation related to all safety issues.Updates and executes water quality monitoring plan and operation plan toensure compliance of regulatory requirements and achieve subsidiarywater quality objectives. Updates and executes System Flushing Programand Cross Connection Control Program. Maintains district databases thatmay include but not be limited to source water quality database,cross-connection control database, water quality complaint database,etc. Prepares reports for compliance purposes that may include but notlimited to State mandated Monthly and Annual Reports, ConsumerConfidence Report, Public Health Report, etc. Performs data analysis andprepares exhibits as requested by the Utility Manager. Prepares systemmaps for sampling and flushing programs. Develops and maintains aneffective employee relations plan; supervises and evaluates theperformance of assigned personnel. Reviews general work orders, purchaserequisitions and invoices related to operational activities for approvaland reports any anomalies to the Utility Manager. Supervises theadministration of O&M contracts and work performed by outside O&Mcontractors. Develops and oversees compliance with budgets andparticipates in development of same. Responds to customer inquiries.Communicates both orally and written, with local officials, companymanagement/ staff, customers, and others. Supervises all subsidiarywater and wastewater operations and personnel to ensure the properexecution of water and wastewater service to the customer on acontinuous basis, which meets all applicable local, state and federalstandards. Maintains customer service at a level that exceeds Customerexpectations. Responsible for the supervision of employee relations in amanner which ensures that company goals and objectives are met.

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