Client Services Associate-Brokerage (Hagerstown, MD)

　　Job Locations:

　　US-MD-Hagerstown

　　Requisition ID:

　　2024-19939

　　Location Name:

　　South End Shopping Center

　　County:

　　WashingtonCategory:

　　Investment ServicesPosition Type (Portal Searching):

　　Full-TimeFLSA Status:

　　Non-Exempt

　　Value PropositionOur values define us, and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.

　　Overview

　　Provide high quality operational support to Financial Advisors and their clients, as well as other team members.

　　Full-time

　　onsite role located at our Hagerstown, MD Financial Center in the South End Shopping Center.

　　Core working hours will be 8 am - 4:30 pm, Monday through Friday.

　　Responsible for the daily administrative operations for assigned Financial Advisor(s).

　　Serves as first point of contact to service a high volume of daily interactions, including basic inquiries, scheduling of meetings, with prospective and existing clients on the phone, in-person, virtually and through mailings.Perform clerical and administrative tasks, including the preparation and processing of correspondence and communications, prepare various reports, and daily filing of client information.Onboardnew clients while ensuring all required documentation is complete and accurate and monitors the incoming transfer of new assets.Responsible for assisting clients with paperwork related to account transfers, beneficiary designations, and other maintenance requests. Processes client transactions, such as deposits and withdrawals, while ensuring compliance with regulatory requirements.Collaborates with Financial Advisor(s) to prepare client meetings and presentations, including gathering relevant data and creating reports.Creates and maintains records and files utilizing Client Relationship Management (CRM) software. Ensures required client paperwork is current with firm and industry requirements, rules, and regulations.Assists Financial Advisor(s) with marketing efforts including seminars and other client facing events.Actively engages in available training/cross-training and educational and/or professional development opportunities to remain current on firm and industry policies and procedures.Functions as a part of a larger team dedicated to helping achieve Fulton Financial Advisors' overall sales goals.May participate in client meetings with a Financial Advisor(s) upon request.Qualifications

　　Education: Bachelor Degree or the equivalent experience. Specialty: Business, Finance or related.(Preferred)Experience:3 or more years of administration in financial services or sales environment. (Required)2 or more years of experience with investment operations, procedures, and transfers. (Preferred)

　　Certifications

　　SIE (Security Industry Essentials), Series 7, Series 63 (or Series 66). (Preferred)Must be able to be affiliated with our Broker Dealer. (Preferred)Knowledge, Skills, and Abilities

　　Knowledge of mathematics sufficient to process account and transaction information. (Required)Ability to use appropriate interpersonal styles and communicate effectively both orally and in writing with all organizational levels.Ability to initiative and proactively follow up on submitted items to ensure completion, resolve errors questions or concerns.Knowledge of investment industry terminology.Experi nce with Microsoft Office Suite.Experience with client relationship management (CRM) software, or similar contact management software.This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.

　　Sponsorship Statement

　　As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.

　　EEO Statement

　　Fulton Bank ("Fulton") is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.