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Summer Intern - World Trade Center, Customer Experience & Special Events
Summer Intern - World Trade Center, Customer Experience & Special Events-August 2024
New York
Aug 6, 2025
ABOUT THE PORT AUTHORITY OF NEW YORK & NEW JERSEY
Port Authority of NY & NJ designs, builds, and operates world-class transportation infrastructure that keeps our economically vibrant region moving.
5,001 - 10,000 employees
Government, Engineering
VIEW COMPANY PROFILE >>
About Summer Intern - World Trade Center, Customer Experience & Special Events

  Description

  The Port Authority of New York & New Jersey offers paid internships, providing students with the opportunity to work with experienced professionals on assignments critical to building, operating, and maintaining transportation and infrastructure assets in New York and New Jersey. Assignments include hands-on projects where interns quickly become part of the team and help the agency with its mission of keeping the region moving. The diversity of our businesses creates a variety of opportunities for students to gain exposure to the work of a first-class public agency.

  The World Trade Center Department is looking for a Special Events Production internto join their Customer Experience team!

  About the World Trade Center Department:

  The World Trade Center Department is responsible for operating, maintaining, and promoting the World Trade Center campus by leading cooperative efforts to enhance the general public's interests and experiences. This department seeks an intern to support its customer experience unit. This includes participating in projects to improve accessibility, wayfinding, communications, and general customer experience.

  Responsibilities:

  Assist Special Events Coordination Manager in the planning & execution of events/activations held at the World Trade Center campusAssist stakeholders/tenants in the special event application process to obtain necessary permits and approvals from government agencies on site Coordinate any ancillary support services to be provided by the Site-wide Property Management Team and/or its consultants/contractors before, during, or after eventsCoordinate with internal departments and external partners for event-related communicationsWork with digital and social teams to coordinate event marketing and promotion and post-event reportingWork with third party vendors and/or clients to ensure timely delivery of services and materials. Assist in the maintenance of and updates to the online special events calendarAssist in the permitting process for film/photo requests from stakeholders, tenants and 3rd partiesProvide general administrative support to the Special Events ManagerProactively implement new concepts, ideas, and execution for programming opportunities

  Qualifications:

  Enrollment in an undergraduate or graduate program through the Fall 2024 semester (August 2024 or beyond) Experience with Microsoft apps such as Word, Excel, PowerPoint, Outlook, Teams, SharePoint, OneDrive, etc.Excellent written and oral communication skills Interest in contributing to the success of the New York and New Jersey region.Interest in public service and/or transportationWillingness to learn.

  Desired:

  Background in Media, Public Relations, Marketing, Communications, or a related disciplineExperience and/or interest in the events industryExperience in event management software and/or customer relationship management tools (i.e. VenueOps and Salesforce)Ability to work off-hours and/or weekendsAnalytical and problem-solving skills

  Internship Details:

  The start date will be Thursday, May 30 with an orientation that will take place at 4 World Trade Center in Lower ManhattanThe internship will last 12 weeks, ending on Friday, August 23This is a full-time internship (generally 5 days per week at 7.25 hours of work per day plus a 45-minute break)The format is expected to be fully in-person at 4 World Trade Center in Lower ManhattanThe hourly salary range is $17.20 to $28.85 (the hourly salary is determined by internship type and school year)These details are subject to change.

  How to Apply:

  Click "Apply Now"Follow the promptsPlease submit the following with your application:

  1. A resume that clearly indicates your expected graduation date

  2. A cover letter detailing why you want to intern at The Port Authority of New York & New Jersey

  How to Apply:

  Interested candidates should apply to this job by clicking on the "Apply Now" button and submitting a combined cover letter and resume. The Port Authority of NY & NJ welcomes veteran and military spouse applications.

  Only applicants under consideration will be contacted.

  About The Port Authority:

  Founded in 1921, the Port Authority of New York and New Jersey builds, operates, and maintains many of the most important transportation and trade infrastructure assets in the country. The agency's network of aviation, ground, rail, and seaport facilities is among the busiest in the country, supports more than 550,000 regional jobs, and generates more than twenty three billion in annual wages and eighty billion in annual economic activity. The Port Authority also owns and manages the 16-acre World Trade Center site, where the 1,776-foot-tall One World Trade Center is now the tallest skyscraper in the Western Hemisphere.

  Equal Opportunity Employer

  The Port Authority of New York & New Jersey/Port Authority Trans-Hudson (PATH) is an Equal Opportunity Employer.

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