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Student Support Specialist
Student Support Specialist-March 2024
Greensboro
Mar 28, 2026
About Student Support Specialist

  Description:

  The Student Support Specialist will provide administrative support to the Executive Assistant

  to the Vice Chancellor for Business and Finance as well as programming support to the Division

  of Business and Finance. This position supports the EA in management of the Dowdy Information Desk by directing the daily workflow of students by assigning tasks and training them on work methods, policies, and practices. The candidate provides feedback to the EA and Vice Chancellor on student grades, course advisement, scholarship funding requests. Coordinates payroll for students with the Payroll Office. Performs needs assessments and identifies strengths and weaknesses for the Dowdy Information Desk while making recommendations to address shortcomings or leverage strengths. The candidate will be expected to understand and apply federal, state and university policies and procedures and must also possess an advanced knowledge of the Student BANNER system.

  Primary Function of Organizational Unit:

  The mission of the Division of Business and Finance is to be student centered

  while maintaining fiscal integrity and providing quality support services to faculty, staff and external customers. We strive to be a recognized leader in higher education in the delivery of innovative, quality and customer driven support services where all employees are valued. The mission is executed through the performance of the following functions: Budget and Financial Planning; Comptroller’s Office, which includes the general accounting, financial reporting, cash management, endowment accounting, accounts payable, payroll and the Treasurer’s Office; Campus Enterprises; Police and Public Safety, Facilities Operations. In addition, the Chief Business Officer works in partnership with the Division of Human Resources which provides comprehensive programs and consultative services to support the recruitment and retention of high performing faculty and staff at North Carolina Agricultural and Technical State University(NC A&T); as well as , develops an interdisciplinary workforce and inclusive work culture to effectively align with the University’s mission, vision and values

  Internal job number: 007529

  Requirements:

  Bachelor’s degree; or an equivalent combination of training and experience.

  All degrees must be received from appropriately accredited institutions.

  Job Closing Date: 01/26/2024

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