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Student Services Coordinator
Student Services Coordinator-March 2024
Augusta
Mar 20, 2026
About Student Services Coordinator

  Position Title:

  Student Services Coordinator

  Department:

  Ellsworth Center - AELLS

  Bargaining Unit:

  UMPSA

  Salary Band/Wage Band:

  03

  Work Schedule:

  Monday through Friday, 8:00 AM to 5:00 PM, with evenings and weekends as necessary.

  Location:

  Ellsworth ME

  Statement of Job:

  The UMA Ellsworth Center is seeking qualified applicants for a Student Services Coordinator to join our dynamic team and make a difference in the lives of UMA students! We are seeking a motivated and dedicated individual to contribute to the success of our students and the overall growth of our institution.

  The Student Services Coordinator plays a pivotal role in providing comprehensive support to both prospective and enrolled students, ensuring their academic success and personal development. This position involves a combination of on-site and online services, including pre-admission counseling, academic advising, career coaching, crisis intervention, and leadership development. Travel is required to various locations, including UMA campuses, sites, and statewide.

  A full position description can be found here (https://drive.google.com/file/d/1Q5wkPECjdVtYx7Gx0Rs-2H5xuam7tHBG/view?usp=sharing) . Salary: The starting salary for this position is $50,000. We will take into consideration the salary of current UMS employees for transfer/promotion. Work Schedule: Monday through Friday, 8:00 AM to 5:00 PM, with evenings and weekends as necessary. Benefits: The University provides a highly competitive benefits package that includes: holidays, vacation, and sick time; health, dental, and vision insurance; life insurance; short and long-term disability insurance; a tuition waiver program for employees and their eligible dependents; a 403(b) retirement plan with a 10% university contribution, and more. View our Benefits Information Summary (https://uma.hiretouch.com/uploads/519/file/UMS_Benefit_One-Pagers_all_groups_2022_-_UMPSA_ACSUM_Police_UMS_Benefit_One-Pagers_2022-03-29_Part3.pdf) to learn more. About the University UMA transforms the lives of students of every age and background across the State of Maine and beyond through access to high-quality distance and on-site education, excellence in student support, civic engagement, and professional and liberal arts programs. UMA is the third-largest public university in Maine. In addition to its main campus in the state’s capital, UMA also serves students at its campus in Bangor (UMA Bangor) and through UMA Centers around the state. With its multiple locations and long-term expertise in online and distance learning, UMA is generally considered the University of Choice for Mainers of all ages who want to attend college without uprooting their lives.

  Qualifications:

  Knowledge, Skills, and Abilities:

  Computer proficiency, especially with Microsoft Suite, and the ability to learn new software and technologies

  Ability to advise students on the complex requirements of academic programs, course substitutions, transfer equivalencies, and challenge exams

  Exceptional oral, written, and interpersonal communication skills

  Basic understanding of the Americans with Disabilities Act

  Ability to manage multiple work priorities

  Crisis intervention skills and the ability to make referrals

  Knowledge and use of social media for the delivery of student services, and experience with computer-assisted instruction

  Required Qualifications:

  Master’s degree in counseling, adult education, or a closely related field

  Candidates with a bachelor’s degree in a closely related field and three or more years of experience in student services in higher education will be considered

  Experience working with a diverse student body, the understanding of student needs, and the application of best practices and student development theory

  Proven exceptional academic advising/coaching and career counseling skills

  Proven ability to design, market, and present workshops/seminars on a variety of topics relevant to the college student experience

  Demonstrated experience referring to and using the broad resources of a community to better serve students

  Licenses/Certifications: N/A

  Desired Qualifications:

  Experience with distance technology, pedagogy, and the support service needs of distance students

  Experience working with faculty to deliver student programs and student support services

  Other Information:

  Materials must be submitted via "Apply for Position" below. You will need to create an applicant profile and upload:

  a cover letter that fully describes your qualifications and experiences with specific reference to the required and preferred qualifications

  a resume/curriculum vitae

  contact information for three professional references.

  You will also need to complete the affirmative action survey, the self-identification of disability form, and the self-identification of veteran status form. Incomplete application materials cannot be considered. We are not able to consider applicants who require Visa Sponsorship support. Review of applications will begin on February 12, 2024. Materials received after February 11, 2024, will be considered at the discretion of the university. The successful applicant is subject to appropriate background screening. In complying with the letter and spirit of applicable laws and pursuing its own goals of diversity, the University of Maine at Augusta does not discriminate on the grounds of race, color, religion, sex, sexual orientation, transgender status, gender, gender identity or expression, ethnicity, national origin, citizenship status, familial status, ancestry, age, disability physical or mental, genetic information, or veterans or military status in employment, education, and all other programs and activities. The University provides reasonable accommodations to qualified individuals with disabilities upon request. The following person has been designated to handle inquiries regarding nondiscrimination policies: Director of Equal Opportunity, 5713 Chadbourne Hall, Room 412, University of Maine, Orono, ME 04469-5713, 207-581-1226, TTY 711 (Maine Relay System).

  Length:

  Fiscal Year (12 Months)

  Required Documents:

  Contact Information for Professional References, Cover Letter, Resume/CV

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