City

　　Las Vegas

　　State

　　NV

　　Shift

　　Swing

　　Type of Shift

　　Full Time

　　Department

　　Casino

　　Slot Floorperson The Strat (Las Vegas, NV)

　　Description:

　　Summary:Provide courteous and prompt guest service, change, jackpot, ticket voucher fill, ticket voucher redemption, and minor machine repairs. Safeguard company assets. Create an atmosphere of excitement on the casino floor that is compelling for all guests.

　　Essential Functions:

　　Monitor assigned section(s) efficiently and timely while providing excellent guest service

　　Proactively assist customers by continually searching for service lights and customers in need of service

　　Keep assigned section in a neat, clean and orderly fashion, including but not limited to, pushing in unoccupied chairs, removing glasses and trash from the tops of machines and emptying ashtrays

　　Refill printer vouchers, and makes minor machine repairs as necessary

　　Handle and secure company-issued keys in compliance with departmental guidelines

　　Build and maintain proper rapport with customers by handling disputes, maintaining a positive attitude, engaging costumers, and communicating special promotions and property products

　　Enter jackpot data information in the computer system accurately

　　Maintain an assigned currency bank impress

　　Check all monies received for counterfeit currency

　　Communicate with staff via radio to ensure efficiency in guest service

　　Work calmly and professionally in busy work environment while effectively multi-tasking

　　Coordinate with Casino Operations supervisors and Security to detect and prevent attempts to cheat or damage gaming equipment

　　Notify Slot Operations management team of any floor irregularities

　　Exercise appropriate discretion in identifying situations that require management attention

　　Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations

　　Other duties as assigned

　　Requirements:

　　Qualifications/Requirements:

　　Six months previous experience in same or similar role preferred

　　Must possess previous experience of being heavily involved in guest interaction

　　21 years of age or older

　　Ability to learn and retain working knowledge of the various slot/video games and equipment found on the casino floor

　　Ability to learn and retain working knowledge of all documentation required in transactions including jackpots, ticket voucher redemptions, title 31, dispatch logs, machine entries, and machine repairs

　　Ability to operate equipment such as an adding machine, computer, two-way radios and handheld voucher scanners

　　Ability to accurately add, subtract, multiply and divide using whole numbers, common fractions and decimals

　　Accurate money handling and documentation skills

　　Excellent guest service skills emphasizing being friendly and helpful

　　Present a professional appearance

　　Ability to effectively communicate in English, both written and verbal

　　High school diploma or equivalent preferred

　　Required Work Cards

　　Nevada Gaming RegistrationPhysical Requirements

　　Continuously walking and/or standing and working indoors (more than 75% of the time)

　　Lifting/pushing/pulling/carrying up to 40 lbs

　　Bending, kneeling, climbing and using chemical agents (up to approx 25% of the time)

　　Hearing, vision (including peripheral), speech and literacy (critical)

　　Ability to work in a smoky, noisy environment with bright lights, some dust, & hot and cold temperatures

　　Ability to communicate vocally utilizing portable radios and telephones (critical)

　　Disclaimer

　　The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All duties to be performed with or without reasonable accommodations.

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