Now Brewing – Lead UX Designer #tobeapartner

　　From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee but that also brought a sense of community and connection. We are in pursuit of individuals who are fervent about creating and nurturing relationships – both within and outside of our organization.

　　As a Lead Designer in the customer and retail Starbucks UX team, you will bridge the gap between marketing initiatives and user experience on a team. You’ll be at the forefront of shaping marketer tools and customer experiences that are both compelling and easy to use. These tools are crucial for marketers to bring high value experiences to our customers. Your focus will include customer-facing content and UX in digital menu boards.

　　By closely working with the Starbucks Technology and Marketing teams, you'll be pivotal in molding the way we present and promote our brand across varied platforms, ensuring that our marketing strategies are seamlessly executed.

　　We are in search of someone who is a strategic thinker, knows the power of innovation and is adept at translating complex ideas into engaging designs. If you have a passionate eye for detail, and can champion the voice of our marketers, let's brew something incredible together!

　　Key Responsibilities:

　　Spearhead the design and refinement of marketer-focused tools, responsible for end to end product experiences and features across multiple platforms.

　　Be a representative of UX best practices and value across the company — in collaboration with UX leadership.

　　Collaborate with UX research to ensure we are solving the right opportunities and right problems.

　　Champion user-centered design culture by understanding your diverse user base (Starbucks marketing professionals, baristas, and customers).

　　Mentor and guide junior UX designers while influencing their development with the UX leadership team.

　　Collaborate with stakeholders, product management, and engineering to gather and prioritize menu tool requirements, ensuring alignment with Starbucks' design and UX strategy.

　　Partner with cross-functional teams for a streamlined development and release process.

　　Contribute to the long-term product roadmap, integrating new menu-centric features and enhancements.

　　Regularly review and refine designs based on team feedback and stakeholder input.

　　Develop wireframes, interactive prototypes, and comprehensive design documentation.

　　Conduct usability testing and user research, incorporating insights to optimize designs.

　　Ensure menu tool designs promote inclusivity and align with user needs.

　　Provide training, sharing best practices, and insights on menu tools with the team.

　　Skills and Qualities:

　　Extensive design expertise, with a strong portfolio that showcases your ability to tackle complex internal tool challenges.

　　Exceptional communication skills, with the capacity to inspire and influence at all organizational tiers.

　　Astute understanding of Starbucks' mission and broader goals, adeptly connecting team contributions to the larger picture.

　　Ability to transition effortlessly between detailed design work and overarching strategic perspectives.

　　Embodies Starbucks' core values, setting a positive example while driving impactful business results.

　　Basic Qualifications:

　　8+ years of product design experience.

　　Experience in mentoring and guiding design teams.

　　Experience working cross-team and synthesize feedback and input from product management, engineering, testing, and marketing.

　　Preferred Qualifications:

　　Experience in designing internal marketing specific tools

　　Large format digital display design experience

　　Experience with agile/persistent teams

　　All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

　　We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

　　Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [email protected].