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Store Lead - Springfield Mall - Full time
Store Lead - Springfield Mall - Full time-March 2024
Springfield
Mar 30, 2026
About Store Lead - Springfield Mall - Full time

  Location:

  Springfield, Pennsylvania

  Job Summary:

  The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.

  Responsibilities:

  Key Accountabilities:

  Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations

  Partners with Store Manager to address an performance concerns with associates

  Support and participate in all company training and development initiatives

  Foster a positive work environment and provides direct, objective feedback in a timely manner

  Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process

  Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers

  Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand

  Represent the company in a professional and positive manner

  Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives

  Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll

  Process payroll weekly

  Modify schedule based on business climate

  Help maintain a clean, organized, and efficient stockroom, adhering to set policies

  Ensure Environment (CRE) Standards & Safety requirements are being met

  Education and Experience:

  High school diploma or equivalent

  1-3 years previous retail experience

  Must be at least 18 years of ag

  Skills and Behaviors:

  Excellent customer engagement

  Must be detail oriented

  Ability to prioritize tasks

  Ability to work in team environment

  Ability to give and receive performance-based feedback

  Must embrace self-development

  Must be an effective communicator

  Must be adaptable and flexible to changing priorities

  Excellent time management, planning, and organization skills

  Proficient in Microsoft Office

  Ability to adapt to and learn internal applications

  Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company

  Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

  make our PLACE yours

  Being a part of our team takes collaboration and hard work. We are seeking top talent who are eager to contribute to a high-performing team!

  We are proud to be the largest pure-play children’s specialty apparel retailer in North America and continue to celebrate the success of our collection of brands, including The Children’s PLACE, Gymboree, Sugar & Jade and PJ PLACE.

  If you are eager to learn and work in a diverse, inclusive, fast-paced and engaging work environment, please review our current list of openings and apply today!

  Follow us on:

  LinkedIn (https://www.linkedin.com/company/the-children's-place/) | Facebook (https://www.facebook.com/childrensplace/) | Instagram (https://www.instagram.com/childrensplace/) | Twitter (https://twitter.com/childrensplace) | Pinterest (https://www.pinterest.com/childrensplace/)

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