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STAR (Support Team Assisted Response) Supervisor
STAR (Support Team Assisted Response) Supervisor-June 2024
Denver
Jun 30, 2025
About STAR (Support Team Assisted Response) Supervisor

  We are recruiting for a STAR (Support Team Assisted Response) Supervisorto join our team!

  We are here for life's journey.Where is your life journey taking you?

  Being the heartbeat of Denver means our heart reflects something bigger thanourselves, something that connects us all:

  Humanity in action, Triumph in hardship, Transformation in health.

  DepartmentStar Program

  Job Summary

  Under general supervision, provides medical care and transportation on theSupport Team Assisted Response (STAR) vehicle. Attends to patientsencountered during STAR response and provides support to the clinical socialworker assigned. Provides supervision to STAR staff and training for newlyhired STAR team members. Acts as a department liaison to internal and externalagencies. Responsible for daily schedule oversight, assignment of personnelto units or events, assuring adequate resources and response to STARcommitment

  Essential Functions:Overall system awareness (location and condition of vehicles andequipment, personnel, and other resources) and supporting the efficacyand success of system management. Be aware of current resources and managetheir deployment. Have awareness of STAR system limitations and assist inmanaging the deployment of resources and staffing as needed. (20%)Supervision of Paramedics and EMTs to include scheduling, accident logs,and incident reports. (20%)Acts as key contact person to schedule students and training locations. (10%)Researches, collects, and organizes marketing materials for the Program. (10%)Manages and works in teams to ensure program implementation. (10%)Works with other participating agencies and is involved in allocatingresources based on program needs. (10%)Maintains strong relationship with stakeholders to deliver resources asnecessary. (10%)Participates in assigned departmental committees, meetings, andplanning/work groups. (10%)

  Education:High School Diploma or GED required.

  Work Experience:1-3 years Supervisory experience preferably leading a deployed team required.

  Licenses:DLR-Colorado Driver's License Class R - DMV - Department of Motor Vehiclesrequired.EMTP-EMT Paramedic - CO - State of Colorado required.

  Knowledge, Skills and Abilities:Knowledge of all STAR Team policies and procedures.Skill in communicating effectively in writing/verbal as appropriate forneeds of audience. Skill in monitoring/assessing the performance of self,other individuals, or organizations to make improvements or take correctiveactAbility to handle difficult and stressful situations with professionalcomposure. Ability to establish goals and objectives for street operations.Execute Denver Health's Leadership Strategy

  Tenants:

  Workforce Engagement

  Leader Development

  Performance Management

  and, Leader Competencies.

  Ability to process and handle confidential information with discretion.Ability to exercise sound judgement in making critical decisions.Basic computer skills required: Word, Excel, OutlookCapacity to learn agency specific programs, e.g., Scheduling and Payroll

  Days/Shifts: 4 10-hr shifts within 6am - 10pm, 7 days per week schedule.

  ShiftVaries (United States of America)

  Work TypeRegular

  Salary$30.53 - $45.87 / hr

  Benefits

  Outstanding benefits including up to 27 paid days off per year, immediateretirement plan employer contribution up to 9.5%, and generous medical plans

  Free RTD EcoPass (public transportation)

  On-site employee fitness center and wellness classes

  Childcare discount programs & exclusive perks on large brands, travel,and more

  Tuition reimbursement & assistance

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