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Staff Business Operations Engineer (IT)
Staff Business Operations Engineer (IT)-March 2024
Rochester
Mar 29, 2026
About Staff Business Operations Engineer (IT)

  Job Description Summary

  Job Description

  Roles and Responsibilities:

  Act as IT site lead for the Rochester, NY facility

  Interprets internal and external business challenges and recommends best practices to improve IT processes or services.

  Working with 3rd party vendors coordinate the installation, maintenance and troubleshooting of IT infrastructure equipment including servers, switch gear, firewalls, backup gear, etc.

  Onsite point-of-contact for local IT infrastructure vendors to coordinate site infrastructure work and break-fix. Manage annual contract negotiations.

  Administrator for the Windows Domain accounts used in manufacturing and engineering. Annual auditing of user accounts and access levels.

  Administration of Veeam application and hardware used to automatically backup manufacturing, engineering and PAG VM’s and physical servers.

  Working with onsite SOS technician, provide PC support and training as required. Generate tickets for users in MyTech Support portal to resolve issues with corporate applications. Provide technical support for users as needed.

  Support infrastructure and applications for facilities badging and video surveillance equipment.

  SAP ERP application support, coordinate issue resolution with corporate support team.

  Perform maintenance and audits on IT infrastructure per scheduled tasks.

  Responsible for annual security reviews and risk profiles for local applications and network gear.

  Submit purchase requisition for local IT maintenance contracts and licensing.

  Support the network setup, maintenance and troubleshooting of printers and manufacturing equipment.

  Required Qualifications:

  Bachelor’s Degree in Computer Science or related field

  Minimum of 6 years of relevant experience

  Desired Characteristics:

  Strong oral and written communication skills.

  Strong interpersonal and leadership skills.

  Demonstrated ability to analyze and resolve problems.

  Demonstrated ability to lead programs / projects.

  Ability to document, plan, market, and execute programs. Established project management skills.

  Experience with Microsoft applications: Word, Excel, Outlook, Notepad, PowerPoint, Teams, etc.

  Experience with ERP applications, SAP a plus.

  Experience supporting a manufacturing environment, electronic manufacturing a plus.

  Interest in current and emerging technologies demonstrated through training, job experience and/or industry activities.

  GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

  GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

  Relocation Assistance Provided: Yes

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