Job Description:

　　Description - External

　　Systems Administrator role in the Contact Center Technology arena. Responsibilities will be to proactively monitors, analyzes, and resolves issues in lab environment. Works with architecture, labs, other operations support teams and cloud tenants to maintain maximum stability, performance, and security for current environments and future cloud environments via AT&T DevOps philosophies. May include responsibility for overall operations and integration of OpenStack and Kubernetes based clouds. Subject matter expertise in the following but not limited to server hardware, Linux, Windows, monitoring, VMware Subject matter expertise may also include the following: database administration, software-defined storage, software-defined networking, cloud computing and container orchestration systems.

　　Day to day Responsibilities:

　　1) Ensure continual service availability.

　　2) Troubleshooting and resolution of lab problems.

　　3) Provide incident response/ management and root cause analysis.

　　4) Proactive development and implementation of monitoring systems.

　　5) Maintains and continuously improves tools, ad-hoc

　　scripting and automation infrastructure for configuration management, maintenance, testing, auditing, problem remediation and capacity planning.

　　6) Collaborates with and manages vendors to drive defect resolution and enhancements for internal customers to meet departmental or enterprise business needs, in addition to providing extended support as needed. Conducts routine hardware and software audits of servers to ensure compliance with established standards, policies, and configuration guidelines.

　　Qualifications - External

　　Skillset Required:

　　Well Versed in Red Hat Linux Administration

　　Well Versed in Windows Server Administration

　　Well Versed in VMware vCenter Management

　　Well versed in Scripting with Shell, PowerShell, MySQL, Perl, HTML, JavaScript, XML

　　Well versed in Network TCP/UDP protocols (SSH, FTP, HTTP, HTTPS, SIP, TELNET)

　　Experience with Cloud Computing platform such as Microsoft Azure.

　　Experience with troubleshooting with Wireshark.

　　Experience with Oracle Database Administration and Query language

　　Experience with SQL Server Administration and Query language.

　　Strong Communication/Written Skillsets

　　Qualifications:

　　Bachelor’s Degree in Computer Science, Computer Engineering, Information Systems , or Mathematics Experience: 8+ years of experience with 2+ years of relevant experience in majority of the key skills required.

　　Weekly Hours:

　　40

　　Time Type:

　　Regular

　　Location:

　　Bangalore, Karnataka, India

　　It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

　　AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws

　　We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status