Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

The Benefits Verification Senior Representative is also responsible for:

Acting as a subject matter expert within a team environment. Assisting with training needs as needed. Assists with special projects assigned by Supervisors or Managers. Assists with reporting duties as needed. Communicates effectively with leadership to present trends, issues, and concerns within the Benefits Verification teams. Providing production support.

Key competencies include:

Excellent verbal and written communication skills

Ability to expertly navigate Excel and other similar reporting tools

Ability to independently identify priorities, trends, and execution within workflow

Expert ability to operate and collaborate in a work environment

Strong collaborator with active listening skills

Required Qualifications

3 years of healthcare experience

Basic business acumen with an ability to understand excel files reporting tools

Preferred Qualifications

Specialty pharmacy experience

Experience working with strict deadlines and ability to meet deadlines on a daily basis

Experience in a high intensity, fast paced production environment

Extreme accuracy, and attention to detail and data standards

Ability to work in teams and coordinate work efforts

Excellent communication, organizational, and interpersonal skills

Attention to customer focus to ensure patients are responded to with accurate and timely information

Ability to evaluate work and process flow to ensure optimal efficiencies

Ability to manage multiple priorities and projects

Education

High School diploma, GED or equivalent. Bachelor’s Degree preferred or equivalent experience.

Pay Range

The typical pay range for this role is:

$18.50 - $31.72

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health

We anticipate the application window for this opening will close on: 03/03/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.