Description

　　At Amazon, we're working to be the most customer-centric company on earth. Amazon’s Last Mile Driver Training & Programs is seeking a Senior Program Manager, Driver T&P to drive large scale product, program, and technical initiatives. In this role, the Senior Program Manager, Driver T&P will be a key member of AMZL training team while still working very close to the action, spending time on the delivery station floor with the teams who make our delivery stations great. This positions impact will be essential to the growth and success of our Last Mile Business Organization.

　　The Senior Program Manager, Driver T&P will need to have experience influencing others and capable to work effectively with senior leadership across multiple organizations. This individual have knowledge as a self-starter, program leader, communicator, and problem solver with analytical and operational skills. In this role, the Senior Program Manager, Driver T&P will work with worldwide cross-functional teams on complex logistics problems, deal with ambiguity, and provide innovative solutions driving content engagement and retention.

　　Key job responsibilities

　　Develop key aspects of the program strategy, tactically driving teams in and outside of your organization to deliver the new program.

　　Leverage data and analytics/visualization to build out best in class Worldwide training at assigned facilities and our long term driver strategy.

　　Support idea generation for the tech strategy with cross-department teams to leverage new and existing technologies to improve and build new training content.

　　Evaluate internal and external training programs.

　　Identify best practices, technologies, and capabilities AMZL will test across training facilities, support program expansion of the practices and applications across the network.

　　Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order.

　　Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers.

　　Up to 20% travel required.

　　We are open to hiring candidates to work out of one of the following locations:

　　Nashville, TN, USA

　　Basic Qualifications

　　5+ years of program or project management experience

　　Experience using data and metrics to determine and drive improvements

　　Experience owning program strategy, end to end delivery, and communicating results to senior leadership

　　Preferred Qualifications

　　2+ years of driving process improvements experience

　　Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

　　Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.