Description

Devices and Services Trust and Privacy (DSTP) is responsible for maintaining and raising the trust bar for Amazon customers across a diverse set of 30+ Devices and Services (DS). DSTP offers horizontal services for builders to ensure trust, privacy, and accessibility is built into our products and services. We also build customer-facing capabilities that provide customers with control and transparency and reduce privacy risk, while enabling partner teams to innovate with appropriate guardrails for content moderation, privacy, accessibility, and trust.

The DSTP team is seeking a Senior Privacy Specialist to serve as a single threaded owner of Alexa’s compliance with a 2023 Federal Trade Commission (FTC) consent decree regarding the protection of Alexa customers’ child, voice, and geolocation data. This owner should feel excited and empowered to solve complex problems to protect customer privacy, integrate customer trust into everything we do, improve our privacy risk posture, and assess, record, track, and report our compliance posture to senior executives and the FTC.

This position, which is part of DS’ Trust Fundamentals Privacy Governance, Risk Management, and Compliance (GRC) team, requires detail-oriented privacy risk leadership, high-judgment decision-making, quick thinking, and stakeholder management skills to resolve drifts from customer promises, privacy policies, and legal and FTC requirements in a timely and appropriate manner.

Key job responsibilities

You will work with builder, engineering, product, legal, PR, marketing, and other privacy and security teams across Amazon to:

Implement and maintain a comprehensive privacy program to ensure compliance with the consent decree

Interpret and apply relevant laws, regulations, and FTC requirements to the Alexa business

Conduct regular privacy impact assessments and risk analyses focused on child, voice, and geolocation data

Integrate privacy controls into services and processes

Monitor and guide response to privacy-related inquiries and incidents

Raise business awareness of FTC requirements

Monitor evolving privacy regulations and industry best practices

Drive post-mortem analysis of incidents to determine and propose improvements to better DS’ privacy risk posture

A day in the life

This role is a part of Trust Fundamentals’ Privacy GRC team within DSTP, which includes developing a set of processes, tools, and compliance mechanisms to improve leadership decision making and performance through an integrated view of how well DS manages its unique set of privacy risks. Our GRC team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and are building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional enabled to take on increasingly complex tasks as their careers progress.

About the team

This is an inherently cross-functional role where you will work directly with engineers, product managers, policy and compliance specialists, legal, PR, marketing, and other Amazon builders to help them identify, expediently contain/mitigate privacy incidents and risks, and implement a Privacy by Design and Default culture. You will use your investigative and/or analytical experience and demonstrate your prowess and experience in writing and briefing complex cases. You will track risk assessment, validation, adjudication, and remediation actions, and ensure that teams prioritize and execute those tasks in a timely fashion. You will be responsible for knowing the ins and outs of impacted systems, and ensure the impacted builders/owners follow the correct paths to compliance. You should be comfortable working in a fast-paced, rapidly evolving environment with fast delivery time, rapid iteration, and data-driven decision-making.

Basic Qualifications

6+ years of compliance, audit or risk management experience

Knowledge of Microsoft Office products and applications at an advanced level

Bachelor's degree or equivalent

Preferred Qualifications

Project Management Professional (PMP) or equivalent certification

Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent

Master's degree or equivalent

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $109,000/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.