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Manager, Logistics Freight Payments
Manager, Logistics Freight Payments-April 2024
Richmond
Apr 30, 2025
ABOUT CARMAX
CarMax makes the process of buying and researching quality used cars simple, enjoyable, and stress-free—with a focus on honesty, integrity, and customer satisfaction.
10,000+ employees
Consumer Goods & Services, Technology
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About Manager, Logistics Freight Payments

  8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

  CarMax, the way your career should be!

  About this job

  The Manager of Logistics Freight Payment oversees the processes responsible for approx. $200M+ in Transport spend and revenue reconciliation. The Manager is responsible for the third-party freight payment vendor relationship along with direct reports. This role is critical to ensure the accuracy and accountability for vendor payment, internal audit compliance, transport accruals, revenue reconciliation & freight spend management. The Manager will develop and grow internal & external partnerships, manage escalations to resolution, and ensure the overall financial health of CarMax Logistics.

  Manager, Logistics Freight Payment

  Home Office

  What you will do – Essential Responsibilities

  Freight Payment & Reconciliation Management

  Build the annual budget for all of Logistics, partnering internally and with field operations

  Own relationship with 3rd party freight payment provider including contract negotiations in partnership with Strategic Sourcing, strategic projects, & all payment-related programming

  Own relationship with 3rd party carrier Accounting leads

  Ensure payment processing remains compliant with internal audit controls

  Own accrual management in collaboration with internal Accounting partners to ensure overall financial health of Logistics financials

  Represent payment and claims interests in carrier sourcing decisions – provide financial outcomes and recommendations to influence field operations decisions

  Oversee payment processing to reduce risk of delayed payments to ensure Operations continuity

  Lead initiatives to reduce invoice processing fees including maximum carrier enrollment in AutoPay programming and minimal manual processing

  Manage freight payment associate(s) & process according to internal performance KPIs

  Build out full suite of freight payment performance reporting

  Resolve escalations in a timely manner while also ensuring practices of limited financial exposure are followed across team

  Build and refine process to financially manage carrier base according to agreed-upon contract performance metrics

  Revenue & Process Improvement

  Ensure the full reconciliation process runs on all revenue programs

  Build & sustain programs for continuous improvement in payment and revenue reconciliation

  Associate Development and Team Leadership

  Leads a team of Analysts to support the overall goals of Logistics

  Creates a culture of effective and efficient collaboration

  Supports associate and talent management goals through feedback, talent assessment, and associate development opportunities

  Purpose of the role

  The Manager, Logistics Freight Payment owns the freight spend and revenue reconciliation for our $200M+ Logistics operation. The manager will directly manage and develop team member(s) to independently manage financials in a timely, audit-aligned manner while also limiting financial exposure of our Logistics budget.

  Qualifications and Requirements

  Bachelor’s Degree Required

  5+ years general business experience

  2+ years Accounting experience required

  Supply Chain experience preferred

  1yr+ people management experience preferred

  1yr+ Project management experience required

  Proficiency with Tableau, SQL, Python, preferred

  Work Location and Arrangement: This role will be based out of the Richmond, VA Home Office and have a Hybrid work arrangement.

  About CarMax

  CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

  Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

  Our Commitment to Diversity and Inclusion:

  CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

  CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

  Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

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