Description:

　　As a Fortune 50 company with more than 450,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.

　　Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel, and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It’s how we care, grow, and win together.

　　Every time a guest enters a Target store or browses Target.com, they experience the impact of Target’s investments in technology and innovation. We’re the technologists behind one of the most loved retail brands, delivering joy to millions of our guests, team members, and communities.

　　The primary responsibility of this role is to develop and lead the Centralized Accommodations team to ensure compliance, administration, and implementation regarding the enterprise-wide accommodations process.

　　Responsibilities

　　Provide direction, leadership, and supervision of Accommodation Lead Specialists on the Centralized Accommodations team, to carry out operations and ensure a quality and timely team member experience.

　　Maintain and foster relationships across stakeholder teams, representing the Centralized Accommodations team in broader strategy conversations and solution development

　　Manage the development of the Centralized Accommodations team to ensure consistent knowledge sharing and subject-matter-expertise

　　Provide coaching across Centralized Accommodations team to encourage critical thinking and consistent decision-making regarding accommodations

　　Identify and provide insights on accommodations requests and trends to stakeholders and leadership

　　Develop and optimize relevant workflows and maintenance, including development of KPIs to measure performance and productivity across the team. Responsible for action plans related to KPIs when team is not meeting targets.

　　Identifying needed technology to optimize the accommodations process, documentation needs, and team member experience

　　Qualifications:

　　Graduate in any discipline

　　10+ years of work experience, preferably in operations

　　5+ years of leadership experience

　　Project Management skills

　　Strong leadership qualities, attention to detail, and organizational skills

　　Ability to multi-task and meet deadlines

　　Effective communication skills to manage relationships

　　Ability to formulate and present recommendations that improve business processes and enhance team member experience

　　Strong prioritizing, organizational, problem solving and decision making skills

　　Influencing and collaborative skills and the ability to work with all levels in the organization

　　Ability to work in night shift

　　Preferred Qualifications:

　　A good understanding of federal and state disability and accommodation laws, in addition to understanding the workplace accommodation process

　　Experience with managing a team, including developing KPIs and measuring performance across a team

　　Qualifications: