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Sr Manager, Facilities
Sr Manager, Facilities-May 2024
Media
May 23, 2025
About Sr Manager, Facilities

  Reference #: REQ324877JLL is currently seeking a strong Senior Facility Manager for a 200-bed hospital in Media, PA, a northwest suburb of Philadelphia located in the Main Line area.

  This position requires a background in hospital facilities management and/or critical environments and ability to successfully manage a fast-paced, high-energy environment. Proven employee management and organizational skills a must. Experience in the following areas is critical: Utilities Management, Life Safety, Maintenance, Plant Operations and Joint Commission survey/standards/compliance. Strong leadership and financial skills are necessary. When you join our team, you will work in a fast-paced environment with opportunities to learn, and resources to develop a long-lasting and rewarding career. This hospital is part of a system with four acute care hospitals, one rehabilitation hospital and one treatment center.

  ResponsibilitiesEnsure a safe work environment for staff by ensuring adherence to all safety/infection control policies and procedures/practices to include but not limited to the wearing of appropriate protective clothing and gear and the proper handling of contaminated equipment and tools.Maintains working knowledge and ensure compliance with the Master Services Agreement (MSA) and any other relevant amendments or appendices which guide JLL's relationship with the hospital system.Customer service with other department managers to ensure customer satisfaction.Manages hospital facility maintenance and plant operations teams which includes plumbers, electricians, HVAC technicians, carpenters, general maintenance technicians and groundskeepers.Support and facilitate changes as needed to meet hospital and industry need, regulatory requirements, etc.Manage regulatory compliance with TJC and other agencies.Actively participate in quality assurance activities and programs.Partners with JLL and hospital Finance leadership to ensure appropriate financial processes are followed. Accountable for financial performance related to Operational Facilities spend while ensuring adherence to established operating budgets, variance reporting, PO creation/completion, etc.Ensure personnel in Maintenance department are competent and productive. Support and provide opportunities for development.Ensure staff shift coverage meets the needs of the hospital and patient care.Manages staff performance in compliance with HR policies and best practices. Ensure work is scheduled based on facility need and patient safety.Accountable for ensuring that all building systems and equipment are maintained in accordance with TJC Environment of Care (EOC) Utilities Management and Life Safety standards, as well as all other applicable state/federal/local regulatory requirements.Ensures staff training in approved practices and procedures related to proper facility maintenance techniques.Point of contact for issue escalation related to hospital facility concerns and/or grievances by patients, physicians, and staff.Creates and completes annual individual performance management program in conjunction with Human Resources for all direct reports.Manages and encourages participation in the client and JLL employee recognition awards programs.Partners with JLL Sourcing to ensure all vendor contracts are properly implemented and executed consistent with the identified scope of work and requirements of the MSA.Partner with Energy Manager to implement energy-savings strategies wherever possible.Partner with Performance Manager to assess, evaluate and manage data related to operations, including KPI compliance. Tracks, trends, and recommends action plans with regard to below-standard performance for Maintenance.Comply with all JLL and client policies and procedures, including but not limited to ethics and business practice.Ensure department participation as needed and required in hospital sponsored committee meetings (Infection Control/Saf ty/Quality/Disaster-Emergency Preparedness).Determine degree of compliance with applicable standards, as directed by JLL management/client Risk Management, specifically in the areas of Joint Commission Environment of Care, CMS, NFPA 101 Life Safety Code-SOC/PFI/ILSM, etc.

  QualificationsPreferred - 5+ years of hospital facility management, plant operations, maintenance, engineering, or maintenance supervision experience in a medium to large facility.Managerial experience required with proven and successful personnel and budgetary responsibilities.Hospital Joint Commission/CMS survey experience. Fully knowledgeable of activities necessary to produce a state of perpetual readiness and compliance.Fundamental skills in building-critical systems such as HVAC, electrical and mechanical, life safety systems, emergency/stand-by generators, automatic transfer switches, uninterruptible power supply (UPS) systems, power distribution systems.Preferred - college degree in a facility management.Certified Healthcare Facility Manager (CHFM) preferred (or commitment to obtain CHFM within mutually determined amount of time).Strong interpersonal, oral, and written communication skills, including report writing ability.Proficiency with MS Office, basic computer skills, and Computerized Maintenance Management System (CMMS).Ability to organize and prioritize while delegating and managing multiple demands.

  JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce.  JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran's status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law.  The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.

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