Overview

　　In the Chick-fil-A Senior Lead Software Engineer role you'll serve as a leader, problem solver, mentor, expert software engineer, and influencer of software engineering at Chick-fil-A.We need you to apply the technical experience you have gained in software development and SRE to thedesign, development, and delivery of highly engineered, complex technical products. This role presents an exciting opportunity to design and build a comprehensive digital commerce intelligence hub that will aid in incident prevention and response solutions that will enable digital commerce at Chick-fil-A to operate at scale, with high availability and resiliency, and with uncompromising security and care for our customers and Chick-fil-A Operators.

　　 Responsibilities

　　• Oversee solution architecture decisions for the required products and services.

　　• Direct delivery and operations of the team's products, including both individual contribution and support as needed as well as delegated tasks and support to your teams' lead engineers.

　　• Provide technical oversight to, mentor, and assess other staff engineers, exemplifying and teaching best practices, helping to solve knotty problems, reviewing code, and sharing stories

　　• Interview, select, onboard, and oversee other engineers technically

　　• Vendor evaluation, product selection and vendor management for appropriate tooling (Ex buy v build)

　　• Partnering with Cyber Security, Platform Operations and Marketing for solution outcomes

　　• Guide engineering team in adoption ofChick-fil-A software engineering standards

　　• Identify & propose emerging software engineering technologies, methodologies and/or approaches

　　• Collaborate broadly across the entire engineering organization

　　• Accountable to Senior Leadership for visibility and reporting over incidents.

　　• Build internal tooling and processes around operational observability

　　• Act as a conduit for Architecture, Security, Tools, and Common Engineering

　　• Gathering and analyzing data to root out errors, fraud, discern trends, and diagnose complex issues

　　• Responding to incidents, but more importantly preventing incidents through pro-active analysis and monitoring

　　• During critical incidents, will serve as a leader for Crisis Response Team (CRT) or remediation team

　　• Diagnose and resolve production issues in conjunction with software engineering teams

　　• Analyze data to identify user behavior or traffic patterns that could indicate security, fraud or production issues.

　　• Build appropriate pipes to Extract, Transform, and Load data in support of analytic work

　　• Work independently with engineering teams to observe and diagnose running production systems

　　- Creating Incident Management and Response procedures

　　- Instrumenting for observability

　　- Monitoring and alerting

　　Experience designing complex software solutions

　　Experience mentoring and leading multiple teams, including good interpersonal and team collaboration skills

　　Broad and deep programming experience in Java, JavaScript, Python, Go, or other comparable languages

　　Experience with SQL and data modeling

　　Experience with source control systems like Git or Subversion

　　Experience implementing application security, software design patterns, and the SDLC

　　Proven ability to positively influence the engineering culture and practices in a professional environment

　　Experience with TDD, CI/CD, agile, Kanban, or similar software development practices

　　Experience with Unix/Linux

　　Analytical and critical thinker that is a data-driven performer

　　 Minimum Qualifications

　　High School Diploma or equivalency

　　10 YEARS of EXPERIENCE IN COMPUTER SCIENCE, INFORMATION TECHNOLOGY, COMPUTER ENGINEERING OR SIMILAR AREA OF STUDY

　　AGILE/DEVOPS DEVELOPMENT

　　SOFTWARE ENGINEERING

　　DEVELOPMENT AND SUPPORT OF A PRODUCTION SYSTEM

　　CLOUD PLATFORM EXPERIENCE

　　 Preferred Qualifications

　　Bachelor's Degree

　　10 YEARS of EXPERIENCE IN COMPUTER SCIENCE/COMPUTER ENGINEERING

　　AWS SOLUTIONS ARCHITECTURE

　　 Minimum Years of Experience

　　10

　　 Travel Requirements

　　20%

　　 Required Level of Education

　　High School

　　 Preferred Level of Education

　　Bachelors Degree