Job Summary

　　The Senior Solutions Consultant - ITAM’s (SSC) is responsible for developing and maintaining a set of customers and prospects for SHI’s ITAM-related services and deliverables (not all SHI ITAM activities are direct revenue-generating, the terms “customer” and “prospect” are expanded to include both revenue and non-revenue generating ITAM activities). The position reports to the Manager of ITAM Sales - Enterprise.

　　The SSC will join the ITAM team and will be the principal point-of-contact for prospective customers of ITAM services and tools. The SSC will seek and acquire new customers for ITAM services and will manage the “pipeline” of prospective customers to assure full utilisation of resources and continual expansion of the customer base. The SSC is also the key owner of customer engagements to assure delivery of services to the customer’s expectations and satisfaction. The SSC will coordinate with other SHI sales personnel to manage ongoing customer relations as they relate to deliverables to assure the customer’s expectations ae reasonable, that deliverables are within the capabilities of the organisation, and that ongoing relations with the customer are continually expanding and improving.

　　The successful candidate will ideally be experienced in selling and promoting ITAM, SAM, Consultancy or Services and will be based either from our Somerset, NJ or Austin, TX offices, or Nationwide from a Home Office ; however, it is expected that this role will require frequent travel both nationally and internationally (50%).

　　About Us

　　Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

　　Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

　　Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

　　Continuous professional growth and leadership opportunities.

　　Health, wellness, and financial benefits to offer peace of mind to you and your family.

　　World-class facilities and the technology you need to thrive – in our offices or yours.

　　Responsibilities

　　Includes, but not limited to:

　　Actively promote the sale and adoption of all ITAM Services including but not limited to Managed, Baseline, Hardware, Process, and Consultancy Services within both the SHI sales team and direct with SHI customers.

　　Actively promote the sale and adoption of SHI approved ITAM tools within both the SHI sales team and direct with SHI customers.

　　Pursue and manage customer/prospect opportunities by working with the respective SHI Sales representatives.

　　Work with SHI customers and prospects to present and promote ITAM Services and tool opportunities through conference calls, on-line meetings, and face-to-face customer presentations:

　　Create customer proposals and statements of work for ITAM services

　　Complete responses to RFIs/RFPs/RFQs for ITAM services

　　Create sales tools and customer-facing documents for postings to MySHI and other internal communication vehicles

　　Travel for customer facing, department, vendor meetings and ITAM educational seminars or events.

　　Present at both SHI and ITAM Industry events and webinars

　　Be an advocate for the ITAM Services Department at all times, representing the group and SHI in a professional manner

　　ConsistentlyExceed all assigned business targets

　　understand all aspects of the ITAM and Software life-cycle – from licensing to purchasing to deployment to decommissioning.

　　Interface with pre-approved and selected ITAM Partners such as Microsoft to promote and support their ITAM services and initiatives.

　　Stay current on all changes/updates to product entitlements that could affect ITAM/SAM services; this includes but is not limited to collaborating with the SHI Licensing department, direct communication with vendors/manufacturers, participating in license and ITAM online communities

　　Collaborate with SHI’s Services departments to target Service opportunities with ITAM/SAM components.

　　Present and demonstrate Services & tools to customers and SHI Sales

　　Attend and support SHI events and vendor shows

　　Act as a team lead, coach and mentor for SCs

　　Manage advanced projects assigned by Sales Director

　　Lead onboarding training for new SCs/SHI AEs

　　Assist with the creation of new ITAM Marketing and Presentation Materials

　　Assist and coach ITAM SCs by joining their customer calls as needed

　　Assist and coach ITAM SCs by helping them create SOWs and responses to RFPs etc

　　Track and/or follow up on asks to other SCs as needed per Sales Director

　　Stay well informed about the ITAM marketplace to help the Sales Director accurately forecast shifts in the marketplace

　　Present ITAM related presentations to customers at SHI Summits

　　Evangelize and speak at events regarding ITAM by SHI Services and expertise. (Gartner, IAITAM, etc)

　　Qualifications

　　Minimum 5+ years of experience in selling and promoting ITAM, SAM, Consultancy or Services.

　　Candidates should possess a Bachelor’s Degree or equivalent

　　The ITAM Solutions Consultant will be experienced is selling and promoting ITAM, SAM, Consultancy or Services

　　Ability to act as a coach and example for SCs to follow

　　Required Skills

　　Strong entrepreneurial spirit

　　Exceptional communication and presentation skills

　　Excellent sales & customer relationship skills

　　Good research skills and the ability to manage details

　　Excellent organization and time management skills

　　Ability to stay self-motivated and self-directed

　　Willingness to adapt to changing business and technical priorities

　　Ability to work in a fast-paced, high-performance team environment

　　Strong Active Listening skills

　　Excellent written and verbal communication skills.

　　Resourceful with ability to adapt quickly to changing environments

　　Strong history of proven ITAM sales experience.

　　Ability to create high-quality documentation with precision

　　Willingness to travel as needed

　　Ability to work with deadlines

　　Meticulous attention to detail

　　Highly organized and methodical

　　Certifications Required

　　The Sr. ITAM Solutions Consultant will hold some or all of the following accreditations or similar vendor accreditations; if the accreditations are not currently held the Sr. ITAM Solutions Consultant will be required to study and pass a minimum of the five mandatory of the following accreditations within a short period of commencing the role:

　　Mandatory certifications:

　　Complete all LISA Training Modules & pass all Exams

　　ServiceNow Sales Fundamentals

　　Microsoft 365 Fundamentals (MS-900)

　　ITAM Select Vendor Program vendor training as requested

　　Supplemental certifications:

　　Volume License (70-705)

　　SHI is seeking a well-rounded experienced ITAM SC and therefore we welcome all other relevant skills and experience.

　　Additional Information

　　The estimated annual pay range for this position is $100,000 - $150,000 which includes a base salary and commission. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

　　Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

　　Job Wrapping 1

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　　Job Locations US-TX-Austin | US-NJ-Somerset

　　Requisition ID 2024-16025

　　Approved Min (Total Target Comp) USD $100,000.00/Yr.

　　Approved Max (Total Target Comp) USD $150,000.00/Yr.

　　Compensation Structure Base Plus Commission

　　Category Technical Presales/Post Sales