Req ID: RQ166350

　　Type of Requisition: Regular

　　Clearance Level Must Be Able to Obtain: None

　　Public Trust/Other Required: NACI (T1)

　　Job Family: Computer Operations

　　Skills:

　　Computer Operations,Information Technology (IT),Information Technology (IT) Services

　　Certifications:

　　Security Plus - CompTIA

　　Experience:

　　5 + years of related experience

　　US Citizenship Required:

　　Yes

　　Job Description:

　　Transform technology into opportunity as a Sr. Global HW/SW Installer Lead with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

　　At GDIT, people are our differentiator. As a Sr. Global HW/SW Installer Lead you will help ensure today is safe and tomorrow is smarter.

　　The scope of the IT GEMS contract includes a full range of information technology (IT) services which include necessary hardware, software, and ancillary, components to support enterprise-level programs and environments. Support service areas include program management support, policy, procedures, and operations support, IT core services support, security compliance, customer and client services support, transformational IT support, and application migration support.

　　HOW A Sr. Global HW/SW Installer Lead WILL MAKE AN IMPACT

　　Global HW/SW Installer Lead (Senior)Supports C.5.5.4 Global Site Support Management.

　　Leads Installation team, managing and supervising 9 installers, and interacts directly with the on-site operational teams to independently understand requirements, challenges, and feedback. Supervises site surveys and modifications, upgrades, troubleshooting, and de-installation efforts for both new and existing sites.

　　As part of the management team collaborates with our Change Management team and ensures changes are managed in accordance with DMDC Change Management process and training is provided to site personnel.

　　Coordinates and performs beta testing efforts related to hardware and software deployments.

　　Independently develops and implements plans for IT operations, logistics, and deployments, coordinating schedules, resource allocation, and logistics for hardware and software shipments.

　　Supports the implementation of IT projects and deployments and manages the maintenance and warranty actions of COTS hardware and software, ensuring software updates, patches/IAVAs, and hardware maintenance are completed on time and are compliant with security standards.

　　Oversees the tracking and management of hardware and software inventory, including the timely shipments to designated locations.

　　Ensures hardware and software meet the necessary quality and security standards before deployment.

　　Collaborates with the on-site database administrators to ensure the functioning and accessibility of required databases (e.g., DBIDS) and supports the overall management, installation, troubleshooting, and issue resolution of new and existing systems.

　　Works with the on-site teams to provide Tier 3 / program support and manages a detailed software release schedule, collaborating with relevant teams to ensure a smooth installation process.

　　Ensures quality and supports continuous process improvement via our CSI2 process.

　　Provides status in Deliverable 10, Monthly Status Report.

　　WHAT YOU’LL NEED TO SUCCEED:

　　Security Clearance Level: Public Trust

　　5-8 years of experience, BA/BS degree or equivalent years of experience

　　Required Certification: IAT II, CompTIA Security+, or equivalent

　　Location: REMOTE

　　US Citizenship Required

　　GDIT IS YOUR PLACE:

　　401K with company match

　　Comprehensive health and wellness packages

　　Internal mobility team dedicated to helping you own your career

　　Professional growth opportunities including paid education and certifications

　　Cutting-edge technology you can learn from

　　Rest and recharge with paid vacation and holidays

　　Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees.To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

　　We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

　　We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

　　GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.