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Special Services Manager
Special Services Manager-March 2024
Fort Lauderdale
Mar 28, 2026
About Special Services Manager

  Position Objective

  Company Overview:

  The Harvard Companies include entities working to serve the business community in the janitorial and protection services areas. Harvard Maintenance and Harvard Protection are two of the largest and fastest growing, privately owned providers of high quality janitorial and security services in the United States. We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit. Our success over the last fifty years stems from Harvard's Inverted Pyramid®, which recognizes that our front-line employees are the most important people in our organization. The Inverted Pyramid® ensures that our employees feel valued, are given the tools to be successful, and are empowered to execute in their roles. People are also at the center of our Core Values. Our People First core value clearly states that “we are a family organization that promotes respect and embraces diversity”.

  Job Summary:

  Supervise, direct, and coordinate employees, supplies and equipment. Responsible for ensuring the cleaning and maintaining of assigned property is completed according to contractual specifications.

  Essential Duties and Responsibilities

  Maintain all payroll records, performance documents and disciplinary actions

  Assign tasks to workers based on job requirements or special assignments

  Perform quality control to conform with Harvard and customer standards

  Train new and existing staff on proper cleaning techniques

  Ensure proper safety equipment and techniques are utilized and adhered to

  Order and issue supplies and equipment

  Responds to customer issues and escalates as necessary

  Responsible for general equipment maintenance

  Manage projects and special assignment as requested

  The Special Services manager provides leadership to coordinate and supervise the day-to-day effective delivery of periodic services and additional above scope services.

  Special Services Manager will work closely with Operations and Account Management while scheduling field work with various special project teams.

  Experience in organizing and supervising and following up on janitorial project work.

  Manager will also be responsible for maintenance of the division’s equipment including the vans and or trucks that are used by the project teams.

  Knowledge and Skill Requirements

  Minimum of 5 years’ experience in the cleaning/janitorial field

  Previous Supervisory experience preferred

  Valid state driver’s license

  Must be able to communicate in English and Spanish

  Must be able to write basic business documents

  Ideal candidate will maintain a professional and ethical behavior and always be respectful to employees always serving customers with a positive attitude.

  Ability to apply problem solving skills and common sense in the resolution of critical situations.

  Ability to work independently and understanding the necessity in proper communications in the organization.

  Physical Demands and Work Environment:

  Hold professional conversations with clients, subordinates, and colleagues

  Operate all basic office technology

  Ability to conduct face-to-face discussions with individuals or groups at all professional levels

  Work in close proximity to others

  Work outdoors in all changing weather condition in geographical area

  Standing and/or walking, sitting, stooping, or kneeling

  Compensation

  Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan. An Equal Opportunity Employer --- M/F/D/V

  Job Site LocationUS-FL-Fort Lauderdale

  Requisition ID 2024-25648

  Hire Type Full-Time

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