Con Solution & Design - CG08OE

　　We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

　　We are seeking a highly motivated Solution & Design Consultant to join our Innovation Center of Excellence for claims and operations at The Hartford. As a Solution & Design Consultant, you will work closely with cross-functional teams to identify opportunities for innovation and develop solutions that meet business needs. As a Solution & Design Consultant, you will support activities relative to our Innovation Center of Excellence within Claim and Operations.

　　The Innovation Center of Excellence’s mission is to drive the adoption of artificial intelligence capabilities into our processes. You will be responsible for reimagining our processes and services enabled by AI, conducting POCs to test available capabilities, and creating production solutions.

　　We are looking for someone who is passionate about innovation and has a track record of driving change. If you are a self-starter who thrives in a fast-paced environment, we encourage you to apply!

　　Key responsibilities include:

　　Agile Methodology: Serve as part of a development team or potentially a product owner of a Process and Enablement or IT agile team, helping drive focus and delivering on the highest priority business needs and initiatives.

　　Supporting efforts to drive innovation within the Innovation Center of Excellence.

　　Reimagining processes and services enabled by AI.

　　Conduct thorough testing and validation of generative AI solutions to ensure accuracy and reliability.

　　Stay up-to-date with latest trends, tools, and technologies in the generative AI field.

　　Communicating complex technical concepts to non-technical stakeholders.

　　Qualifications:

　　Minimum 2-3 Years strategic project/process management experience.

　　Minimum 2-3 years of claim/operations, or cross industry experience.

　　Bachelor’s degree required.

　　Innovation mindset: The candidate should have a passion for innovation and be able to think creatively to solve complex business problems.

　　Communication skills: The candidate should have excellent communication skills and be able to explain complex technical concepts to non-technical stakeholders.

　　Project management skills: The candidate should have experience in project management and be able to manage multiple projects simultaneously.

　　Analytical skills: The candidate should have strong analytical skills and be able to analyze data to identify trends and patterns.

　　Problem-solving skills: The candidate should be able to identify problems and develop creative solutions to solve them.

　　Collaboration skills: The candidate should be able to work collaboratively with cross-functional teams.

　　Continuous learning: The candidate should have a passion for continuous learning and be willing to stay up-to-date with the latest technologies and trends.

　　Demonstrated Experience in: solution design, using generative AI to solve business problems, transforming business processes using AI.

　　Vendor Evaluation: The candidate should be able to assess and select vendors based on specified criteria, to establish best-in-class vendor portfolio.

　　Compensation

　　The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

　　$82,560 - $123,840

　　Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

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　　Human achievement is at the heart of what we do.

　　We believe that with the right encouragement and support, people are capable of achieving amazing things.

　　We put our belief into action by ensuring individuals and businesses are well protected, and by going even further – making an impact in ways that go beyond an insurance policy.

　　Nearly 19,000 employees use their unique talents in careers that span a variety of disciplines – from developing the latest technology to creating and promoting our products to evaluating future financial risks.

　　We’re also committed to programs that drive education and support volunteerism, which put human beings first. We do it because it’s the right thing to do, and because when our customers, communities and employees succeed, we all do.

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　　Diversity, Equity and Inclusion (https://www.thehartford.com/about-us/corporate-diversity)

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