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Solution Architect
Solution Architect-March 2024
Tokyo
Mar 28, 2026
About Solution Architect

  Is aware of the broader strategy for human factor services sales, based on high level of human factor services knowledge and frequent interactions with customers and account management teams.

  Provides pre-sales support as a subject matter expert to the sales team and for pre-qualified opportunities.

  Supports primary sellers in relationship building, lending technical credibility with customer buyers.

  Works hands-on with customers pre-sale to gather solution requirements and demonstrate and communicate implementation best practices.

  Works independently on services demonstrations and provide reassurance that the human factor services will work effectively and deliver ROI in the customers environment.

  Interfaces with technical customer personnel to communicate value of solution in detail.

  Delivers technical presentations of offerings to customers and prospects.

  Helping achieve monthly, quarterly, and annual sales targets for territory.

  Helping implement a business plan to meet or exceed corporate objectives and sales goals in assigned geography.

  Working with sales to build relevant partnerships.

  Provide feedback to business development teams on required support materials and new service development.

  Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.

  Performs other duties as directed.

  Bachelor’s and/or graduate degree in human factor engineering or related field.

  Ability to communicate effectively and concisely in both Japanese and English

  Proficient in MS Office (Word, PowerPoint, Excel, Outlook), and CRM software.

  6+ years of related experience.

  Deep knowledge and experience with human factor engineering and design architecture.

  Business acumen and understanding of business sales processes.

  Significant business travel and work outside of the office required.

  A team play with accountability.

  Background with healthcare or advisory related industry is a plus

  A global leader in applied safety science, UL Solutions transforms safety, security, and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth.

  The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission.

  We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future.

  From the adoption of electrification to the enablement of 5G and new mobility, we collectively look toward new frontiers, working for a safer world.​ Our science is your advantage.

  Mission: Working for a safer world

  UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that:

  Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.

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