Job Summary:

　　As a member of the Client Service, the Software Engineer is in charge of the customized applications used by the GXP Link clients of France NAS BU (30 large and renowned companies).

　　Within the GXP Link team, the Software Engineer has direct interactions with clients and is involved in the high quality of service expected by them.

　　In collaboration with the Account Manager and Technical Referent of each client, the Software Engineer is in charge of implementing developments requested by clients, while understanding the upstream and downstream impacts to the overall human capital management solution. The Software Engineer also performs corrective and preventive maintenance of the GXP Link application and collaborates with other technical teams to ensure client incident resolution. He/she also provides assistance to customers as needed.

　　Responsibilities :

　　Meet client's requests for assistance on using the solution or to unlock production situations

　　Undertake corrective and preventive maintenance of the GXP Link customized web application developed with an ADP framework (based on JAVA programming language)

　　Participate in the rating of development workload and in the planning of change requests

　　Analyse, develop and test change requests, according to the needs expressed by clients, respecting programming and testing standards, deadlines and quality levels set forth

　　Be responsible for delivery of bug fixes, change requests, application upgrades and application enhancements in client environments

　　Collaborate with the R&D department for enhancing and updating GXP Link product

　　Draft reports on his activities (time allocated for each task, technical issues encountered, etc.)

　　Knowledge Requirements :

　　Technical skills:Programming languages: JAVA / JEE, SQL, HTML, JAVASCRIPT

　　Tools: ECLIPSE - GIT

　　Languages:French: reading and writing: to understand requests submitted via CRM tickets / mails and to draft answers or explanations; speaking: to communicate orally with associates and clients

　　English: to communicate with associates in France until French language is mastered

　　Skill Requirements :

　　Personal effectiveness: analytical spirit and ability to synthesise, good time management, organised, rigorous

　　Autonomy and proactivity: in the event of any issue, there should be a diagnosis, call and proposal.

　　Adaptability: priorities between projects may change.

　　Involvement and sense of commitment: ADP NA clients are large renowned companies and cannot accept any change to deadlines, nor to quality standards.

　　Willing to learn French at medium or advanced level

　　Higher education

　　Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

　　Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.