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Software Development Manager, Item Identity
Software Development Manager, Item Identity-March 2024
Seattle
Mar 28, 2026
About Software Development Manager, Item Identity

  As part of Item Identity organization, you will own critical services that directly impact Amazon buying and selling experiences. These services are responsible for defining the products the buyer sees, validating Selling Partner listings and mapping them to products in the Amazon catalog, ensuring its consistency across marketplaces, protecting product abuse and reducing noise from Search experiences. Given how central Item Identity space is to Amazon business, you will be working with large numbers of business teams who are launching new programs to expand Amazon business across the globe. You will be actively working with Applied Scientists to see how machine learning (ML) and large language models (LLM) could be leveraged or enhanced to improve Product Identity decisions.Key job responsibilitiesItem Identity organization is looking for a Software Development Manager with following key skills:1. Strong technical skills, to provide technical leadership and mentorship to the team.2. Demonstrated ability to develop, grow and manage a strong development team.3. Drive improvements in engineering process which helps increase overall team productivity.4. Influence overall product strategy, and architecture.5. Drive projects across a large number of partners and stakeholders.6. Hire and retain strong and motivated engineers.A day in the lifeThere are several key challenges we face:1. Dealing with immense scale of the task given we process the largest catalog on earth with billions of records.2. Interpreting listings from millions of Selling Partners worldwide which can be sparse, in different languages, and contain tautologies that requires sophisticated algorithms.3. Ensuring high throughput, with ability to handle billions of updates per day.4. Dealing with continuous change in listing shape due to product selection, and marketplace expansion challenging existing solutions.5. Safeguarding the catalog from abuse by bad actors trying to exploit for malicious gains.About the teamOne of the reasons why the catalog buying experience on Amazon is appealing to buyers is because Amazon controls and curates Product listings a buyer sees. This provides Amazon buyers a one stop experience to find all information about the product, sellers who are selling the product, and offers available for purchase.Item Identity is the organization responsible for consolidating listings from millions of Selling Partners into a cohesive product which buyer see, establishing itself as an authority on product identity.Our services support hundreds of internal clients, and businesses that contribute to the Amazon catalog.We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USA- 3+ years of engineering team management experience- 8+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 5+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Master's degree in computer science, engineering, mathematics or equiva

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