Summary

　　Posted: Dec 7, 2023

　　Role Number:200526598

　　Conversational Engineering develops next generation AI and NLP solutions to support Apple Customers. Our mission is to maintain a comprehensive and effective support, sales & payment experience for customers around the globe. Our conversational intelligence platform is growing rapidly to support new channels and regions! We are looking for someone who can help lead the platform going forward. You'll be working hands-on with modern web frameworks and operational tools to support the product in all environments. You'll be helping to participate in code reviews, and providing guidance and leadership to other engineers on the team!

　　Key Qualifications

　　Key Qualifications

　　Expertise with web UI basics (JavaScript, HTML, CSS, REST services) Experience with front-end web frameworks (Vue, React, or Angular) Experience with back-end technologies (node.js) Experience implementing continuous integration, code reviews, guiding team members to a solution, software delivery processes Experience developing and operating services and infrastructure in public cloud environments (AWS) Expertise with NoSQL databases, preferably MongoDB

　　Description

　　Description

　　The Conversational Engineering team has delivered innovative solutions including virtual chat-bots and generative text solutions. There are many more exciting problems on enhancing customer service experience yet to be discovered and solved and business owners eager to leverage the power of conversational AI & machine learning. We support a collaborative work environment, while allowing solution autonomy on projects.

　　Education & Experience

　　Education & Experience

　　Degree in Computer Science, Software Engineering or equivalent Engineering degree Certifications in Full-stack Web Development or related fields 5+ years of experience of working on web platforms that contribute to real business problems

　　Additional Requirements

　　Additional Requirements