It' s fun to work at a company where people truly believe in what theyare doing!

　　Job Description:

　　The Site Manager is responsible for overseeing the daily operations and ensuring exceptional client service at one of our on-site support services centers or client sites. Will also responsible for the supervision of all employees at the site, including recruiting, training, and development of their professional skills.

　　Essential Job Responsibilities

　　Serves as the principal liaison between EPIQ, the clients administration and the site employees

　　Provides excellent client white glove customer service to all end-users at the site

　　Provides onsite leadership with the Epiq team, and encourages staff development in their careers

　　Continuously looks for opportunities to increase the efficiency of our on-site operations

　　Seeks opportunities to increase our capabilities and makes recommendations to the key contact

　　Demonstrates proficiency in explaining all products, services, turnaround times, delivery schedules and guarantees to the client

　　Recruits and interviews potential EPIQ candidates for available positions at the site

　　Hires, trains, manages, and evaluates all personnel assigned to the site

　　Schedules personnel to ensure compliance with performance standards and makes sure contracted hours of operation are covered without incurring overtime

　　Compiles, collects, and reporting for all data necessary to provide the client with monthly management reports

　　Displays high ethical standard, integrity, work ethic, and loyalty

　　Qualifications & Requirements

　　High School Diploma or equivalent; Associate Degree preferred

　　Previous management experience in a client service oriented field, preferably mail/copy/facilities

　　Detail oriented with good verbal and written communication skills, with the ability to resolve complaints

　　Strong initiative required; ability to work independently with minimal direct supervision

　　Working knowledge of Microsoft products such as MS Word, Excel, and Outlook

　　Ability to walk, bend, kneel, stand or sit for an extended period of time

　　The Compensation range for this role is 59, 161 to 88, 678 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual' s location, skills, experience and qualifications.

　　Click here to learn about Epiq' s Benefits.

　　If you like wild growth and working with happy, enthusiastic over-achievers, you' ll enjoy your career with us!

　　It is Epiqs policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individuals race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiqs policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

　　Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

　　Minimum Salary: 0.00Maximum Salary: 0.00Salary Unit: Yearly