Employment Type:

　　Part time

　　Shift:

　　Description:

　　ESSENTIAL FUNCTIONS:

　　· Demonstrates professional, appropriate, effective and tactful written, verbal, and nonverbal communication with patient, families, medical staff, colleagues, vendors, and other departments throughout the continuum of care to promote continuity of care and services and enhance clinic image.

　　· Demonstrates positive professional customer service in all patient, staff, and visitor contacts

　　· Utilizes interpersonal skills to establish and maintain healthy interpersonal relationships with healthcare members, patients, and families.

　　· Acknowledges patient’s rights on confidentiality issues, maintains patient confidentiality at all times, and follows HIPAA guidelines and regulations.

　　· Participates in staff development activities and orientation as requested.

　　· Proactively acts as patient advocate, responding to and working to resolve patient concerns.

　　· CPR certified.

　　· Responsible for following equipment maintenance protocol, identifying problems, and coordinating appropriate repairs.

　　· Operation of various office machines( i.e. fax, copier, phone, and computer).

　　· Participates effectively as a team member in the clinic.

　　Nursing/CMA

　　· Demonstrates ability to recognize and assess emergency needs of patients and initiate appropriate emergency procedures as needed.

　　· Demonstrates current level of knowledge of various payor regulations by functioning within those guidelines.

　　· Acts to facilitate interdisciplinary communication. Utilizes other members of the health care team in assessing the patient and analyzes patient data. Assesses learning needs of the patient and significant others. Gives accurate and complete information to patient and family.

　　· Evaluates patient and family understanding of treatment plan and/or instructions.

　　· Assists with a variety of procedures, exams and/or operation of diagnostic equipment as assigned (i.e. colposcopy, endoscopy, tympanometry, treadmills, etc.).

　　· Maintains appropriate aseptic technique for preparation, procedures and medications administered.

　　· Accurately and legibly documents all patient interactions in patient record

　　· Reports results and pertinent information to patients and health care team members.

　　· Functions according to limitations or scope of license or certification.

　　· Performs basic nursing functions (vitals, rooming, assist with procedures, etc), under direction and supervision of physician.

　　· Maintains a current CMA certification

　　MARGINAL FUNCTIONS:

　　· Work includes cross coverage in other clinic areas as team needs.

　　· Maintains supply inventory and stocks supplies in various work areas.

　　· Participates in Performance Improvement activities as appropriate.

　　· Maintains orderly, neat appearance of work area.

　　· Misc. office duties (i.e. copying, filing, retrieval of films/medical records)

　　· Assists with nursing chart audits.

　　MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

　　· Work requires extensive technical or specialized training such as would be acquired in a college or technical school (e.g. CMA, MLT).

　　· Knowledge of:

　　o Principles of anatomy and physiology, pharmacology, and disease processes.

　　· CMA certification must be obtained within first year of employment and maintained thereafter.

　　· Clinic/physician office experience preferred.

　　· CPR Certification (obtained within 6 months of start date).

　　Our Commitment to Diversity and Inclusion

　　Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

　　Our Commitment to Diversity and Inclusion

　　Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

　　Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

　　EOE including disability/veteran