Ability Analyst - C410AN

　　Sr Ability Analyst - C409AN

　　We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

　　Do you enjoy helping people? Then you belong here. We currently have an excellent claims professional career opportunity available. Join our Short Disability team. The Short Term Disability Analyst, quickly investigates claims to determine if the insured person qualifies for short-term benefits and works with them on a treatment plan to return to work as soon as responsibly possible. The Short Term Disability Analyst supports our mission of helping our customers rebuild their lives after an unexpected event or illness happens while following corporate claim standards, policies and procedures, and statutory, regulatory and ethics requirements.

　　Location: Hartford, CT, Sunrise, FL and Lake Mary, FL

　　Start Date: 01/22/2024

　　Training Hours: Core business hours Monday -Friday

　　Length of Training: 6 weeks

　　Work Hours After Training: Monday-Friday Core business hours

　　The Hartford is proud to offer a hybrid work location model that is designed to support flexibility.

　　RESPONSIBILITIES:

　　Provide exceptional customer service by maintaining a dedication to meeting the expectations and requirements of internal and external customers.Work within a fast-paced environment that directly interacts with internal and external customers to retrieve or relay information relevant to the Short Term Disability claim.Utilize critical thinking and mathematical aptitude to gather information, apply sound reasoning and draw appropriate conclusion.Utilize business acumen and technical expertise to make sound decisions based upon a mixture of analysis, experience and judgment, with management oversight.Help to create a positive team environment that achieves Group Benefit Claims Diversity and Inclusion initiatives and objectives.

　　QUALIFICATIONS:

　　2+ years of experience providing quality customer service is required.2+ years of claim experience is a plus.HS Diploma/GED required; Associate or Bachelor's Degree is a plus.Medical terminology experience is a plus.Highly-organized problem solver.Professional verbal and written communication skills.Ability to excel in an ever changing high-volume environment.Readily able to champion change and innovation.Detail-oriented with the ability to maintain a high-level of quality and accuracy while maintaining productivity targets in a fast-paced environment.Ability to thrives in a structured team environment.Proficiency in Microsoft Office applications and the ability to navigate multiple systems simultaneously.

　　Additional Information:

　　Sustaining The Hartford's unique workplace culture is vital to delivering on our purpose - underwriting human achievement - and continuously producing outstanding results. Our enterprise work model, which reflects a mix of in-office, hybrid and fully remote roles, helps us attract, retain and develop the talent we need to achieve the company's strategic goals. This role can be performed in either a hybrid or remote work arrangement.

　　Training Requirements: As a condition of employment, you will be required to successfully complete a multi-week New Hire Training Course.

　　Internet Connectivity Requirement/Remote Positions: For 100% remote positions, we require that (1) you have high speed broadband cable internet service with minimum upload/download speeds of 3Mbps/30Mbps and (2) your Internet provider supplied device is to be hardwired to the Hartford issued router and/or computer. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer

　　Compensation

　　The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

　　36,320 - 54,480

　　The posted salary range reflects our ability to hire at different position titles and levels depending on background and experience.

　　Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

　　About Us | Culture & Employee Insights | Diversity, Equity and Inclusion | Benefits