This job was posted by https://joblink.delaware.gov : For moreinformation, please see: https://joblink.delaware.gov/jobs/1228946 Jobdescription

　　The Shift Leader works in support of the leadership team to facilitatecompletion of all store-level tasks. The Shift Leader performs a varietyof tasks related to different areas of the store, including: foodpreparation, point of sale, customer service, general housekeeping, andother related functions. The desired candidate is someone who creates apositive store culture by treating employees fairly and respectfully.The Shift Leader must be self-motivated, dependable, and able to workeffectively in a fast-paced environment, all while maintaining 100%total customer focus and operational excellence.

　　Duties and Responsibilities

　　Ensure every customer receives outstanding service by providing afriendly environment (greeting and acknowledging customers, maintainingoutstanding standards, product knowledge, and all other components ofcustomer service)

　　Ensure the proper execution of assigned food service programs andprocedures

　　Support and follow all safety and security initiatives

　　Adhere to the execution of established Royal Farms rules, policies,procedures, and system

　　Ensure the proper execution of all Royal Farms marketing programs

　　Operate the point of sale (POS) and maintain proper cash controls

　　Provide leadership to their retail team members that ensures a pleasantcustomer service experience

　　Adhere to company policy for checking in external and internal vendors

　　Maintain operational excellence and consistency in store cleanliness,food safety, merchandising, and just-in-time replenishment

　　Complete all side work as required (cleaning, dusting, sweeping,mopping, emptying trash, etc.)

　　Ensure the compliance of Royal Farms policies, procedures, and systems(people, safety, assets, cash, etc.)

　　Complete other tasks as assigned