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Shift Coordinator
Shift Coordinator-March 2024
Waterbury
Mar 28, 2026
About Shift Coordinator

  High-Level Description:

  Our Direct Support Professionals (DSPs) are an extremely important role in our company as they work directly with our individuals, ensuring they can lead their best lives and can be successful in both our Residential and Vocational settings. DSPs report to either a Residential Program Manager or Vocational Manager, depending on placement, and the role has advancement opportunities to increase responsibilities and pay.

  Job Responsibilities:

  Individuals Direct Care/Oversight:

  Ensure the needs of the individuals are met consistently and in accordance with the individuals’ plan so they can live their best lives. This includes but is not limited to medical / behavioral appointments, job skills /vocational needs, daily living skills, financial, transportation, etc.

  Maintain and update individuals’ plans as needed in accordance with state and agency requirements

  Responsible for daily housekeeping tasks and daily upkeep of the individual’s home and/ or work environment

  Provide safe transportation of individual(s). Ensure agency vehicles are maintained and required documentation is completed timely

  Administer medication and implement delegated responsibilities ordered by licensed medical personnel (Med Certification Required

  Business Partner Relationships and Communications:

  Communicate regularly to management team on individual’s performance, successes, and issues

  Actively participate on the Interdisciplinary Team which is focused on development and implementation of the Individual Plan for the individuals entrusted to our care

  Partner with other DSPs and administrative team members to share expertise and insights

  Identify and participate in projects / initiatives that contribute to long-term excellence and individuals’ growth

  Develop understanding of the workings of each department that interact with individuals

   

  Required Trainings and Certifications:

  This position requires specific training requirements / certifications that must be always maintained including but not limited to:

  DDS Med Certification (within first 6 months of employment)

  CPR

  PMT

  Human Rights and Neglect

  Attendance at Mandatory Staff Meetings

  Other Position Related Information:

  This position is considered essential staff and is critical towards the care of our individuals

  This position has physical demands associated including: o Standing,walking,andsitting

  o Occasional lifting (up to 25 pounds)

  This position may require employees to work outside

  Qualifications

  Competencies Required:

  Desire to ensure the greater good for our individuals

  Resourcefulness / problem-solving

  abilities

  Demonstrates respect

  Ability to work • independently and as

  a team member

  Strong Verbal and Written Communication skills

  Results-oriented Accountability

  Strong sense of accountability

  Timeliness/punctuality

  Qualifications:

  Knowledge and understanding of Intellectual Developmental Disabilities

  Must be at least 18 years old

  High School diploma or GED

  Valid Driver's License

  Must be able to successfully demonstrate and use smartphones, tablets, and computers

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