DescriptionTHE SALVATION ARMYSEATTLE SOCIAL SERVICESShelter MonitorJoin a team where you can offer compassion, dignity, and sustainable opportunities for people in need in your local community!The Salvation Army is an inspiring place to work. With offices in every major US city and over 120 countries around the globe, it's a place where people can invest in people on every level. In the Northwest region of the United States, we are committed to being an efficient and effective network of local offices that provide the community with resources, such as food and shelter opportunities. As one of the most impactful social service organizations in the world, we hire people who constantly seek new ways to keep us moving forward.Use your administrative and social services skills as a Shelter Monitor!The Salvation Army is seeking Shelter Monitors to provide care and assistance to shelter residents in King County. This role helps individuals in immediate need and coordinates and responds to crisis and inquiry calls by providing support, information, and referrals to individuals seeking assistance with food, shelter, and resources.This position is full-time, non-exempt, and located in Seattle, Washington.Pay Rate: $22/hourDuties & ResponsibilitiesHandle crisis and inquiry calls, offering support, information, and social service referrals.Ensure a safe environment for residents by providing assistance and enforcing facility rules.Conduct regular inspections to identify and address hazards, inappropriate behavior, or needed repairs.Respond to emergencies, taking independent action within policy guidelines.Provide crisis intervention and security procedures, including notifying authorities when necessary.Manage client intake and departure processes as per department policy.Orient, support, and supervise clients.Assist in training new staff and volunteers.Collaborate with Salvation Army colleagues and represent programs to community agencies respectfully.Education & ExperienceHS Diploma or GEDMinimum of 6 months experience in public contact/customer serviceExperience in social service shelter / residential preferredWA Driver's License preferred

　　The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description.There are multiple possible shift times and work locations, which will be determined in the interview process based on organizational needs and candidate preferences. All possible shift times and work locations are listed below, however, there are no guarantees that any specific shift time or location is available at any given time.ShiftsMorning: 6:00am - 2:30pmSwing: 2:00pm - 10:30pmGraveyard: 10:00pm - 6:30am12-Hour Day: 6:00am - 6:30pm12-Hour Graveyard: 6:00pm - 6:30amLocationsSoDo: 1039 6th Ave S, Seattle, WA 98134Pike St. Women's Shelter: 1101 Pike St, Seattle, WA 98101Harborview Hall: 326 9th Ave, Seattle, WA 98104

　　Jefferson Day Center: 420 4th Ave, Seattle, WA 98104A generous benefits package is included with full-time positions: paid holidays, vacation time, sick time, and medical, vision, and dental insurance.Health Insurance: Low bi-weekly premiums for employee-only coverage, Kaiser HMO for those residing in a Kaiser service area, Anthem EPO/PPO is available for those residing outside a Kaiser service area. Voluntary +1 and +family coverage at additional cost. Delta Dental DHMO and DPPO dental insurance are offered.Life and Voluntary Options. An employer-paid life in