At Hitachi Energy, our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation

　　General Information:

　　The service representative will be responsible for executing service work at customer sites ensuring working according to Hitachi Energy and legislative Health and Safety requirements, according to the project schedule and budget, and with utmost professionalism and courtesy to customer staff.

　　Responsibilities:

　　Proficient in all aspects of a wide variety of standalone Power Products and their applications such as Transformers (most important). HV knowledge will be an added weight during the evaluation.Good knowledge of Electric Power EquipmentUses a great deal of analytical skills and makes decisions on complex and technical issues.Is able to build customer relationships and makes recommendation to customers with regards to equipment performance.Performs field activities including trouble shooting and repair of existing & legacy equipment , assembly, installation, testing, commissioning and start-up of new Power equipmentWorks in collaboration with other departments (sales, marketing and engineering) and bring Field Service expertise.Acts as a mentor towards other Field Service Employees.Handles post commissioning warranty activitiesReviews, interprets and comments on technical specifications prior to starting workRecommends technical strategy and resolve technical problemsParticipates in department administrative tasksFollows scheduling and administrative proceduresParticipates in technical trainingPrepare technical reports following site work

　　Qualifications:

　　Familiar with utility substation construction and utility work sitesA trade education, college or university diploma/degree in a technical field (electrical, mechanical, etc.)Electrical field service experience of at least 5 years or other relevant substation / transformer experience (i.e. manufacturing, engineering design, factory project management)Sound knowledge of and hands-on experience in Substations Construction, servicing, maintaining, commissioning and repairing of power Transformers and Power System Equipment.Excellent communication and interpersonal skillsStrong customer relationship skillsGoal-oriented and self-starter attitudeStrong problem solving and analytical skillsExperience with relevant planning and scheduling toolsAbility to formulate solutions to technical problems, prepare technical quotations and reportsSafety minded and proven safe work recordMust be willing to travel for development when required

　　Must be willing to travel as part of the position's requirement to provide service for the customers (Primarily in Quebec Canada but will also be required to support the other regions within Canada and international assignments as they occur)

　　Must be willing to work under indifferent working conditions and hours of work

　　Must have and maintain a valid Canadian driver's license and driver's record acceptable to the Government of Quebec and Hitachi Energy Fleet requirements

　　More about us

　　Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world's energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Headquartered in Switzerland, we employ around 38,000 people in 90 countries. In fiscal year 2020 we generated business volumes of around $10 billion USD as reported by Hitachi. www.hitachienergy.com

　　Only selected applicants will be contacted.