Description

　　The National Security Customer Group of SAIC is seeking a Configuration Management Specialist to support an IT Service Management effort for USTRANSCOM located at Scott Air Force Base (AFB) in Illinois. The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and modernization of the combatant command’s infrastructure, systems, and applications. This support will be provided to the USTC Command, Control, Communications & Cyber Systems Directorate (TCJ6).

　　The successful candidate shall, in support of the Service Catalog, synchronize efforts with the IT Service Portfolio Manager and produce customer-based additional information for each defined service.

　　Responsibilities

　　· A single, authoritative source of information on all IT services offered

　　· Maintaining accurate information in the Service Catalog regarding all operational services and those services about to be offered (including services details, status, interfaces, and dependencies)

　　· Providing views of the Service Catalogue for an understanding of service definitions and their use

　　· Updating the Product Portfolio List (Service Catalog) to include services, software and hardware that is currently being evaluated, approved for use, or has been retired or revoked via the TCUENeT, TCCENeT, and the Unclassified Government Cloud (UGC) as applicable

　　· Providing a monthly backup of the Product Portfolio

　　· Assist the IT Service Portfolio Manager in documenting and maintaining templates in support of Service Catalog Management

　　· Schedule, facilitate, and document all required meetings in support of Service Catalog Managemen

　　This position is for Monday through Friday, normal business hours.

　　Location: Scott Air Force Base, IL approximately 20 miles from St. Louis, MO

　　Qualifications

　　· BA/BS

　　· 5+ years of experience

　　· DoD Secret clearance

　　· ITIL 4 Foundations certification

　　Experience with formal system development methodologies including Agile

　　Experience working in a team-oriented, collaborative environment

　　Experience with business process modeling

　　Experience eliciting and documenting software requirements in the form of use cases and user stories

　　Experience in business analysis activities including:

　　SW/HW requirements management and analysis

　　SW/HW requirements elicitation

　　SW/HW solutions analysis

　　SW/HW requirements planning

　　Strong attention to detail and follow-through skills

　　Excellent written and verbal communication skills

　　Desired Qualifications

　　· MA/MS

　　· 10+ years of experience

　　· DoD TS/SCI clearance

　　· ITIL 4 Managing Professional certification

　　· Knowledge of and/or experience with softwar

　　Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.REQNUMBER: 2401157

　　SAIC is a premier technology integrator, solving our nation’s most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability