Thermo King Northeast has an opening for a full-time Service Advisor atour location in Saugus, MA. Compensation of \$20-27/hour. Thermo KingNortheast is the Northeast\'s #1 Thermo King dealer and service centerwith 5 locations in MA, ME, NY and CT. Thermo King is the world leaderin transport temperature control systems for trucks, trailers, buses andrail cars. We provide expert, factory-trained service when and wherecustomers need it, and a complete line of genuine parts. Thermo KingNortheast is a division of DeVivo Companies. Learn more about us atwww.tkne.com. What We Offer: Family-oriented culture & team environmentPromotion opportunities ? we promote from within Medical & dentalinsurance Life insurance Flexible spending account 401k plan with matchPaid time off Paid holidays Uniform & boot program Paid trainingCertification reimbursement Factory training Modern, clean, bright &well heated shop Primary Responsibilities: Greet customers at servicecounter Answer customer calls and coordinate getting their work into theshop Keep customers informed on work progress and estimated completiondate Generate repair orders Write job estimates Work with servicemanager to schedule jobs for technicians Generate billing statement forcustomers Maintain a clean and safe work environment Warranty processingPosition Requirements: 2 years? experience in a service adviser/servicewriter role in a mechanical shop Estimate writing experience Ability toclearly communicate verbally and in writing with customers, employeesand management Good computer, Microsoft Outlook and internet skillsExperience with Procede is a plus Strong work ethic and a commitment towork extra hours as needed Valid driver?s license Qualified applicantswill receive consideration for employment without regard to race, color,religion, sex, national origin, sexual orientation, gender identity,disability, protected veteran status and all other protected classes.