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Senior Technology Consultant - Microsoft365/Teams - CTJ
Senior Technology Consultant - Microsoft365/Teams - CTJ-March 2024
Washington D.C.
Mar 29, 2026
About Senior Technology Consultant - Microsoft365/Teams - CTJ

  Microsoft's Consulting Services team is looking for a Senior Technology Consultant - Microsoft365/Teams .

  The Microsoft Federal organization was established to address the unique mission, legal/regulatory requirements, and procurement rules and processes of the United States Government (USG). Microsoft Federal is committed to ensuring its resources – including appropriately qualified, experienced, and certified personnel (with necessary security clearances or otherwise) are available as needed to meet USG evolving needs. To that end, Microsoft embraces, as a mission-critical philosophy, flexibility in the recruiting, hiring, and workforce assignment of Microsoft Federal personnel. Microsoft Federal personnel can expect to serve in various roles in the Microsoft Federal organization during the course of their career to meet evolving USG needs, regardless of segment – Civilian, Defense, or intelligence community.

  We are committed to empowering our teams, building upon our strategic investments, and delivering the technology to achieve federal missions. As our federal customers pursue their work, from defending the nation, to serving its citizens in challenging times, they look to Microsoft to help them innovate, and they expect end-to-end engagement tailored to their needs.

  Microsoft has been committed to and continues to heavily invest in supporting our Federal Government. Microsoft Federal offers our full spectrum of products and services, including hardware, software, online products, and consulting services.

  Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.

  Responsibilities

  The Microsoft365/Teams Consultant within Microsoft Federal Consulting Services is responsible for delivery of Microsoft365 and Teams service offerings. As a Microsoft Consultant, you will deliver quality engagements with your expertise, either as an advisor, workshop, troubleshooting, assessment, reviewer, or resource in high profile projects to ensure customer value. The candidate will have the ability to combine their technical skills, creativity, and customer focus to deliver great solutions to the customers and ensure they get the best out of our technologies and solutions. Person in this position should be able to focus on deep experience with technologies. The Consultant will also help assist customers in stabilizing developed solutions using Microsoft methodologies in complex customer environments, in the design and development of integrated solutions using the latest Microsoft products, services and technologies and understanding the relevant application development, infrastructure, operations, and adoption implications of the developed solution.

  Pre-Sales Support

  Collaborates with internal stakeholders (e.g., Solution Architect, Pursuit Lead, Consulting Account Executive) in the pre-sale process by understanding business requirements and providing industry and technical input and/or solution offerings to help shape the deal. Supports drafting proposals and/or statement of work (SOW).

  Provides input on staffing and skill requirements for delivery to Resource Deployment, Technical Delivery Managers (TDMs), and/or Project Managers.

  Technical Delivery

  Follows the capacity process outlined by Resource, Insights, Capacity, and Capability (RICC) team. Maintains tools with up-to-date skills and availability.

  Leads meetings with customers/partners to understand business needs. Uses business, industry, and technology strategies to map customer/partner requirements to the adoption and optimization of Microsoft technology solutions. Engages others appropriately to understand and define customer requirements.

  Participates in project planning and develops project documents by identifying the risks and dependencies. Communicates the business value of planned solutions to customers/ partners. Identifies technical and business risks in programs and proposes mitigations. Assists project managers/architects in preparing for steering committee (e.g., developing artifacts). Manages their schedule and communicates with project leads. Generates and delivers Work Breakdown Structure (WBS).

  Implements solutions and provides oversight and leadership on workstreams across domains while adhering to Industry Solutions processes. Aligns solutions with the intent of the architecture. Manages escalations, analyzes situations, and coordinates appropriate resources to resolve issues by following delivery practices, considering cost implications, and engaging in conversations with internal and external stakeholders (e.g., Customer Service and Support, Project Manager, Solution Architect, Product Group) as needed.

  Proactively manages executive-level customer/partner/stakeholder relationships to identify and contribute to the drivers of satisfaction and dissatisfaction, determine the root cause, and establish recovery actions to improve the experience. Works with account team to ensure One Microsoft approach. Shares lessons learned with workgroup and consultant community.

  Intellectual Property Management

  Acts as an ambassador in the consumption of intellectual property (IP) by leveraging and/or modifying existing IP or creating repeatable content where applicable. Provides feedback on Managed IP for continuous improvement, reports IP gaps, reviews IP to be considered for harvesting and curation and ensures it is logged for consumption. Improves Industry Solutions offerings quality and collaborates with portfolio and solution teams by providing feedback.Business Development

  Identifies opportunities to expand or accelerate the adoption and consumption of cloud and Microsoft technologies. Facilitates, as appropriate, other team members to scale the business with existing customers by articulating value propositions of strategic Microsoft products and services and developing new offerings for the domain. Drives innovation and digital transformation. Ensures the use of the existing intellectual property (IP).Readiness

  Learns new technologies or services based on business demands and industry trends. Obtains relevant accreditations and certification(s) as advised by domain leadership team. Identifies certifications and readiness plans in partnership with World Wide Learning. Leads or participates in relevant technical communities and conducts training sessions to evangelize technology and/or offerings based on availability. Mentors team members and acts as a technical advisor for stakeholders by providing thought leadership, articulation of solutions value, and outcomes of business strategies.Operational Excellence

  Completes operational tasks and readiness and ensures timeliness and accuracy. Follows Microsoft policies, compliance, and procedures (e.g., Enterprise Services Authorization Policy, Standards of Business Conduct, labor logging, expenses, travel guidelines). Leads by example and guides team members on operational tasks, readiness, and compliance.Other:

  Embody our culture and values

  Qualifications

  Required/Minimum Qualifications:

  Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 8+ years experience in technology solutions, practice development, architecture and/or consulting.

  OR Master's Degree in Computer Science, Information Technology, Engineering, or related field AND 6+ years experience in technology solutions, practice development, architecture and/or consulting.

  OR equivalent experience.

  5+ years of Enterprise-scale technical experience with cloud and hybrid infrastructures and Microsoft’s Azure Modern Workplace solutions, including but not limited to Teams, M365, SharePoint Online, or related.

  Knowledge to build and deploy Enterprise scale security solutions using the Microsoft 365 platform across collaboration, voice, information barriers and compliance for frontline worker or remote work.

  Other Requirements:

  Top Secret Clearance / SCI Clearance

  The successful candidate must have an active U.S. Government Top Secret/SCI Security Clearance.  Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination.

  Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.

  Cloud Screening:

  Candidates must be able to successfully complete and pass a Microsoft Cloud background screening. Required Cloud Screenings will be administered on a recurring bi-annual basis.

  Citizenship & Citizenship Verification: This position requires verification of U.S citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government clearance.

  Additional or Preferred Qualifications

  Experience in building and deploying innovative Enterprise solutions, based on the Microsoft 365 platform, in a client-facing role.

  Experience in leading and delivering large scale Digital Transformation projects.

  Experience to engage with customers at all Levels and demonstrate Microsoft Digital Transformation solutions holistically, preferably with experience in the U.S. Government.

  Knowledge and Certification to build Enterprise scale end-to-end solutions on Microsoft 365 (E5) security components such as Microsoft Defender Advanced Threat Protection (ATP), Azure Advanced

  Threat Protection, Microsoft Endpoint Data Loss Prevention, Microsoft Information Protection, Microsoft Office 365 Advanced Threat Protection, or related.

  Knowledge and Certification to build Enterprise scale end-to-end solutions for application management using System Center Configuration Manager, Microsoft Endpoint Manager, Intune, Azure Application, Proxy, Azure Tunnel, etc.

  Knowledge to build Enterprise scale end-to-end solutions for Identity management using Active Directory, Azure Active Directory or Azure Identity protection, or related.

  Technology Consulting IC4 - The typical base pay range for this role across the U.S. is USD $94,400 - $184,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $120,000 - $194,400 per year.

  Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

  Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .

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