At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

　　When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that's work worth doing.

　　Senior Specialist, Marketing Campaign Operations

　　Why we have this role

　　Qualtrics is looking for a Marketing Campaign Operations Specialist to join the Global Marketing Operations team. This person will work with global business stakeholders, Demand Generation partners, and our field marketing leads to launch and track the success of our marketing campaigns. This person will ensure that incoming requests are complete, meet standardized criteria, and are optimized for our global demand generation standards - ensuring all marketing campaigns are QA'ed and launched on time.

　　How you'll find success

　　The ideal Marketing Campaign Operations specialist is a dynamic and detail-oriented marketer who can learn quickly, drive projects independently, and fuel this fast-paced growth. This individual will also learn from and work with fellow Marketing Operations team members to help create scalable processes that ensure best practices in lead generation, lead routing, funnel management, and revenue attribution.

　　Things you'll do

　　Support Marketing Campaign Operations through templatized programs that include attribution, lead flow, landing page development, operational email, and project management elementsAdminister Marketo programs, working with the campaign teams to structure programs and ensure operational efficiency at scale.Monitor and maintain data quality within the marketing database, ensuring accuracy.Monitor the lead lifecycle of campaign members of campaigns globally - measure, and monitor record funnel from inquiry to MQL to closed won opportunity.Collaborate with marketing teams, analytics, field marketers and sales stakeholders to determine and evolve marketing automation best practices.Analyze campaign results and optimize to increase engagement, lead quality, conversion rates, program performance and the effectiveness of marketing spend.

　　What we're looking for on your resume

　　Proven track record in a fast-paced environment and organizational skills to manage multiple projects with flawless execution, delivering under a tight deadlineA high degree of initiative, self-motivation and resourcefulness.Strong analytical skills and experience with actionable reporting for stakeholdersTechnically capable, excellent communicator, and a desire to improve processes.High aptitude to learn and adopt new applications to generate resultsExperience in campaign creation, webpage development, lead management and/or working with sales teamBachelor's or master's degree from selective university1-3 years of hands-on experience in B2B Marketing Operations and Marketing Automation Platforms (Marketo, Eloqua preferred)Proficiency with Marketo and Marketo Certification preferredProficiency with Salesforce.com preferredFamiliarity with Wordpress.com and Acquia/Drupal preferred

　　Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

　　Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act

　　Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

　　Qualtrics Work Experience - As we look to the future, we believe that our teams are better together. Being together will help us learn more, grow faster and ultimately deliver better results for our customers and Qualtrics. Roles tied to an office location work 4 days per week in the office together and 1 day from home, with a strong spirit of flexibility around taking time for personal, health, and family moments in our work weeks. Our managers work with their teams to create a collaborative, engaged work environment, and arrangement that works for each of our team members.

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