At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

　　When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.

　　Software Test Engineer II - XM

　　Why We Have This Role

　　Qualtrics is seeking Quality Engineers to join our growing Engineering function in our Mexico City office. If you have a Bachelor’s degree, have 5+ years of engineering experience, and want work at a fast-growing tech company, Qualtrics could be the place you’ve been dreaming about.

　　How You’ll Find Success

　　Strong level of curiosity

　　Ability to create trust in customers and teams through thorough communication

　　Takes initiative and shows scrappiness in getting things done

　　Proven ability to work well in teams - partnering with managers, cross functional teams, and teammates

　　Takes analytical mindset to approach problems and find solutions

　　Shows desire to learn new skills and grow in the role

　　How You’ll Grow

　　Our Quality Engineering organization’s mission is to build a quality culture championing a delightful customer experience while enabling teams to efficiently bring high quality software to all markets. We do this by engaging early to ensure customer use cases are tested AND fully automated. We also automate the release process to save human effort, reduce mistakes, and speed overall delivery. Our environment uses primarily Selenium, Java, JavaScript, TypeScript, Node.js, Jira, TestRail, Python, Jenkins, Nomad and Docker. In our collaborative culture, you find plenty of opportunities to improve the quality of our software.

　　Things You’ll Do

　　Design test plans and test cases for web applications

　　Find, triage, and document bugs worth fixing

　　Conduct ad-hoc and scripted manual tests

　　Convert manual test cases into automated cases in an existing framework using Python or JavaScript

　　Investigate test failures and customer reports using your technical understanding of the product and tools (such as logs) to narrow down repro issues steps and isolate the root problem

　　Ensure the product is tested at the appropriate level (unit vs integration vs end to end, API vs UI), reducing unnecessary test cases, intermittent failures, and decreasing execution time.

　　Drive quality processes like bug triage, releases decisions, and feature completion criteria

　　What We’re Looking For On Your Resume

　　Bachelor's degree in a technical field such as IT, Engineering, Math, Physics or similar with Computer Science coursework or minor. Computer science degree accepted but not required.

　　2-4 years of coding experience with any programming language (prefer in Python/JavaScript)

　　2-4 years of experience working as part of a team

　　Familiar with front-end technologies, or REST web services and/or constructing basic database queries

　　Familiarity with software testing concepts and tools is a plus

　　What You Should Know About This Team

　　Our Engineering team is a group of deeply passionate engineers who are breaking new ground in cloud computing and web scalability. We organize and sort terabytes of data and develop solutions used by millions of users every single day. We design products that make sophisticated research simple. Engineering focuses on these tenets: Platform-oriented, API First, Secure, One Product (software developed by many teams is unified into a single, coherent platform), and Quality (Our customers rely on our products to drive their businesses. Our software must work. If a feature is buggy, don’t release it, fix it or take it out.)

　　Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

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　　Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act (https://www.dol.gov/agencies/whd/posters/fmla) , Equal Opportunity Employment (https://www.eeoc.gov/poster) , Employee Polygraph Protection Act (https://www.dol.gov/agencies/whd/posters/employee-polygraph-protection-act)

　　Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

　　Qualtrics Work Experience - As we look to the future, we believe that our teams are better together. Being together will help us learn more, grow faster and ultimately deliver better results for our customers and Qualtrics. Roles tied to an office location work 4 days per week in the office together and 1 day from home, with a strong spirit of flexibility around taking time for personal, health, and family moments in our work weeks. Our managers work with their teams to create a collaborative, engaged work environment, and arrangement that works for each of our team members.

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