Our Company

　　Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

　　We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

　　Adobe is a place where exceptional people work - don't just take our word for it, our employees have recently voted us and Adobe Japan has been ranked 6th, for Great Place to Work.

　　We're proud to offer market competitive employee benefits designed to suit you and your lifestyle. Some of the great benefits include health insurance, global days off, wellness fund, parental leave, access to our Employee Stock Purchase Program and programs designed to help you continue to build your career. To learn more, please visit https://benefits.adobe.com/jp

　　We also proudly empower our employees to get involved with corporate social responsibility and offer a broad range of opportunities to enable you to make a bigger impact through philanthropy, employee, and community engagement.

　　We know that people are the differentiator in our business, and that's why we want to meet you!

　　The opportunities

　　We are looking for a Document Cloud Solution Consultant (SC) to join our Digital Media Mid-Market Japan Field Sales Team! You will work directly with customers to up-sell and cross-sell Adobe's portfolio of Digital Media offerings, develop strong customer partnerships, deliver product presentations and point-of-view documents, and ensure customers realize tremendous product value from their investment.

　　The SC helps the customer to understand how these solutions will work in the real world, using presentations and demonstrations (prebuilt and custom) that clearly articulate the context of these solutions in the customer's daily work stream. The SC is responsible for providing experienced skills in implementing signature solution offerings and integrating complementary Adobe enterprise solutions, and collaborating with clients' existing IT infrastructure. SCs also assist in developing business value propositions around Adobe DC solutions and participate as part of a sales team to deliver and exceed revenue targets.

　　What You'll Do

　　• Ensure customers engage across Adobe's complete Cloud portfolio and workflows by up-selling and cross-selling Adobe's Document Cloud products: Acrobat and Sign

　　• Upsell customers to higher level value, such as Teams-to-Enterprise offerings

　　• Build a high-quality, comprehensive pipeline by uncovering new customer use case opportunities

　　• Maintain deep product knowledge and customer best practices across our Document Cloud and Sign platforms

　　• Create and deliver product value presentations and point-of-view documents to customer collaborators and executives

　　• Align with internal stakeholders such as Account Managers, Account Executives and Product Marketing to guide the customer through successful purchase and launch

　　• Stay accountable for customer growth within Adobe's Document Cloud

　　• Ensure that customers are realizing value from their investment by engaging with them in value-driven conversations as well as demonstrating scale outreach initiatives

　　• Build and develop customer relationships to support customer growth and expansion

　　• Represent the voice of the customer internally to improve customer and product experience

　　• Effectively network within assigned customers to successfully support the customer's deployment strategies and uncover new use cases

　　• Use data insights to drive scale and customer touchpoints

　　• Present in 1:1 and 1:many events that drive the expansion of customer footprint and cross-sell other Adobe solutions

　　• Drive Document Cloud pipeline generation through active customer touches and lifecycle support

　　• Experience in software development, especially web/cloud-based solutions, is a plus

　　What you need to succeed

　　•3+ years of relevant work experience in sales and/or customer success with a preference for experience in the technology industry

　　• Strong history of successfully navigating customer challenges to resolution

　　• Strong history of sales quota or customer success metric attainment and achievement.

　　• Previous experience working as a trusted advisor to drive business value and sales expansion opportunities

　　• Proven experience as a self-motivated, collaborative, and responsible professional who is passionate about exceeding client expectations

　　• Bachelor's Degree or equivalent experience

　　• Resourceful: able to prioritize, multi-task, and perform effectively in ambiguous environments

　　• Communicative: exceptional presentation and interpersonal skills

　　• Influential: strong relationship management skills; proven ability to effectively navigate organizations and champion joint partnerships

　　• Engaging: highly effective at leading and facilitating executive meetings and engaging with the C-Suite

　　• Available to travel

　　• Native Japanese and business proficiency in English

　　Adobe for All

　　Adobe strives to create an environment where our employees can do their best work and drive their career growth and development based on their personal goals. From fair-pay practices toEmployee Networksand programs designed to make everyone feel included, we're committed to fostering a diverse and inclusive workplace for all.

　　Take the plunge and jump in

　　Like what you have read and keen to jump in? Think you might not have all the skills we are looking for? Just take the plunge and apply - we know that by bringing together a diverse group of people, we are so much better together. We'd love to see where we can help driveCreativity for All together.

　　Adobe is proud to be anEqual Employment Opportunityand affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.

　　At Adobe Japan, we're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities. If you require an accommodation or adjustment for any part of the application or hiring process, please let us know.

　　Adobe is proud to be anEqual Employment Opportunityand affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.Learn more.

　　Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, [email protected] call (408) 536-3015.

　　Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other's employees.