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Senior Director of Product Management, B2B Customer Journey Management
Senior Director of Product Management, B2B Customer Journey Management-April 2024
San Jose
Apr 30, 2025
ABOUT ADOBE
At Adobe, we’re changing the world through digital experiences by helping customers create, deliver, and optimize content.
10,000+ employees
Technology
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About Senior Director of Product Management, B2B Customer Journey Management

  Our Company

  Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

  We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

  Our Company

  Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences. We're passionate about empowering people to craft beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

  We're on a mission to hire the very best and are committed to building exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

  The Opportunity

  Your focus will be to grow our B2B Customer Journeys portfolio including the Adobe Marketo Engage franchise to a $1B business! You will also articulate a compelling vision for the next generation of B2B solutions on the Adobe Experience Platform.

  What You'll Do

  Build, own, and drive the successful execution of the roadmap for the market-leading Marketo Engage product family.

  Reimagine B2B Customer Journeys by building a new and exciting GenAI-powered application on Adobe Experience Platform that complements Marketo Engage.

  Work with design, product management, product marketing, and engineering teams across Adobe to bring the vision to fruition in ways that are long-lasting, cloud scalable, and reflect a deep sensitivity to customer needs.

  Drive a robust software development process that is agile, predictable, and focused on results. Bring a combination of critical thinking and pragmatic delivery to yield the best short term as well as long term results.

  Lead and build a team of high-impact Product Managers to drive excellence in experience and execution across the platform portfolio.

  Be on the lookout for strategic partnerships and M&A opportunities to bring more B2B marketing capabilities to Adobe.

  What You Need to Succeed

  15+ years of executive-level product management experience, with experience in enterprise-level B2B software applications.

  Experience understanding and delivering value generated from significant quantities of data.

  Understanding and experience with UX teams.

  Deep knowledge of customer experience needs in B2B, B2B2C, and B2C companies.

  Experience leading large teams across multiple geographies and functional areas (solutions, sales, marketing, engineering, professional services, and support).

  Executive presence working with customers, partners, C-staff and presenting at large conferences.

  At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.

  If you're looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

  Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

  Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $175,200 -- $371,600 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

  At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

  In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

  Adobe is proud to be anEqual Employment Opportunityand affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.Learn more.

  Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, [email protected] call (408) 536-3015.

  Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other's employees.

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